Smita Gore

Allstate

May 2020 - Present • Current

Managing end-to-end enterprise procurement operations using Ariba, Archer, Fieldglass, and SAP, ensuring compliance with global sourcing policies, SOX controls, and corporate governance standards. Supported sourcing across core, enterprise, and strategic suppliers while improving operational efficiency and audit readiness. Led supplier risk assessments covering financial, compliance, and operational domains for 300+ global suppliers, working closely with contract owners and stakeholders to define and implement risk mitigation plans, reducing high-risk supplier exposure by ~18%. Reviewed procurement activities and contracts for policy, SLA, and compliance adherence, supporting internal, external, and SOX audits with 100% on-time closure and no major audit observations. Provided guidance and training to sourcing teams on compliance requirements, strengthening governance across procurement operations. Played a key role in contract lifecycle management (CLM/PLM) by validating category-wise SLAs, commercial terms, and risk clauses. Established a QA framework that reduced sourcing and documentation errors from ~30% to under 6%. Supported de-commissioning of SAP PLM & CLM and transitioned to Ariba. Identified and mapped data flows between CLM and other systems overseen timely decommissioning of the system. Supported mapping AllState procurement business processes to Ariba. Supported vendor onboarding, renewals, and negotiations through Ariba, while driving process automation that reduced procurement cycle time from ~45 days to under 15 days. Transitioned Enterprise Supplier Management dashboards to the Analytics team, improving reporting accuracy and data-driven decision-making. Contributed to Supplier Diversity initiatives, aligning procurement practices with ESG and corporate responsibility goals.

Aker Solutions

Apr 2012 - Dec 2018 • 6.7 yrs

Managed end-to-end procurement operations across direct materials (fasteners, project components) and indirect categories including IT infrastructure, access control systems, training services, and software licenses, ensuring timely, compliant, and cost-effective sourcing in a project-driven environment. Led the complete buy-to-pay lifecycle, from budget validation and supplier finalization to PO creation, approvals, invoice verification, and on-time payments, improving procurement turnaround time by ~20% while maintaining adherence to commercial and payment terms. Worked closely with Material Planners (India, Angola, Norway), Production, Logistics, Warehouse, QC, and Supply Chain teams to ensure uninterrupted material availability, supporting production schedules and minimizing operational downtime on critical projects. Handled domestic, import, and intercompany procurement, supporting complex offshore and subsea project requirements. Played a key role in supplier onboarding and qualification, conducting ISO and compliance checks, and securing final supplier approvals from business owners and project stakeholders. Skills Improved Buy-to-Pay process efficiency by strengthening PO tracking, supplier follow-ups, and payment coordination, resulting in 15% improvement in PO visibility and workflow accuracy. Tracked and reported procurement KPIs related to material readiness, documentation, and delivery performance. Conducted supplier performance evaluations, identifying reliability gaps and driving corrective actions that reduced supplier-related risks by ~10%. Maintained and updated the global supplier master database in SAP ERP and SRM, ensuring data accuracy and audit readiness. Recognized for strong performance and operational ownership, promoted from Desk Expeditor to Buyer, reflecting consistent delivery, stakeholder trust, and procurement expertise.

Sopra Steria

Aug 2009 - Mar 2012 • 2.6 yrs

Played a key role in the Oracle R12 migration program, supporting system transition activities by providing hands-on training and functional support to 50+ procurement and finance users, contributing to a smooth and disruption-free go- live. Managed supplier setup and maintenance processes, handling vendor onboarding, invoice-related queries, and master data updates, which helped strengthen vendor relationships and reduced invoice processing errors by ~20%. Maintained and regularly updated a centralized supplier database, ensuring high accuracy of supplier records and supporting audit, compliance, and reporting requirements across business units. Supported work allocation, task tracking, and reporting, ensuring procurement activities were completed within defined SLAs and operational timelines. Actively involved in training and onboarding new team members, reducing onboarding time by ~30% and improving overall team productivity and process consistency. Supported insurance claims processing operations in collaboration with a UK-based NHS agency, where medical expense claims funded by the NHS were processed by Steria India, ensuring accurate documentation and timely transaction handling. Contributed to continuous improvement initiatives that helped reduce operational errors by 20%, enhancing process reliability and service quality.

Maersk Group

Feb 2005 - Mar 2009 • 4.1 yrs

Managed daily processing activities for global shipping operations by updating and correcting routing information in enterprise systems based on requests from multiple operational desks, consistently achieving ~95% routing accuracy, well above the industry average of 88–90%. Identified and resolved system and routing errors promptly, preventing shipment delays and ensuring smooth execution of end-to-end logistics workflows. Handled freight calculations for short-shipped containers, ensuring accurate billing, timely corrections, and prevention of potential revenue leakage. Coordinated closely with customs, port operations, and logistics teams to finalize container movements, ensuring correct handling based on hazardous, fragile, and consumable classifications, along with proper port-wise demarcation and compliance requirements. Prepared and presented monthly SLA, routing accuracy, and performance reports for management review, providing actionable insights that contributed to a ~10% improvement in overall team performance. Supported procurement and allocation of container-related products and services, ensuring availability aligned with operational demand. Delivered cross-functional training to new and existing team members, improving operational flexibility, strengthening collaboration across teams, and reducing dependency on single-resource handling. Actively participated in process improvement initiatives, helping standardize routing updates, reduce rework, and enhance service quality across global shipping operations.