CVX24 — Privacy Policy

Effective Date: 20 October 2025

1. GENERAL

1.1 To The Digital Limited (“CVX24”, “We”, “Our”, “Us”) is committed to protecting the personal information provided by users (“You”, “Your”, “User”). Your use of the CVX24 mobile application (“App”) or website constitutes Your consent to the collection, retention, and use of Your personal information in accordance with this Privacy Policy.

1.2 This Privacy Policy is an electronic record under the Information Technology Act, 2000 and related rules. It does not require any physical, electronic, or digital signature and serves as a legally binding contract between You and CVX24.

1.3 We take the privacy of our Users seriously and are committed to safeguarding it while providing a valuable service.

1.4 CVX24 does not rent or sell User information to third parties. While we maintain high security standards, the transmission of data over the Internet or networks is not completely secure. CVX24 cannot guarantee the absolute security of data transmitted online.

1.5 By using the Platform, You grant CVX24 and its group companies consent to use Your registered profile name, picture, winnings, and related details (“Profile Information”) for promotional and marketing purposes without additional consent or compensation.

1.6 You grant CVX24 an exclusive, transferable, royalty-free worldwide license to use, distribute, display, and modify Your Profile Information.

1.7 You warrant that Your Profile Information does not violate any third-party rights and agree to indemnify CVX24 for any claims arising from such use.

1.8 You grant CVX24 perpetual rights to publish, reproduce, and use Your Profile Information for legitimate business purposes.

1.9 By using the Platform, You waive any future claims regarding CVX24’s use of Your Profile Information.

1.10 Access to the App is conditional upon Your acceptance of this Privacy Policy and the Terms of Use (“Agreement”).

1.11 We may send promotional communications via email, SMS, or WhatsApp about offers and services.

1.12 We may also contact You for market research or service feedback purposes.

2. INFORMATION COLLECTED

2.1 Traffic Data

We automatically collect information such as:

  • IP addresses
  • Domain servers
  • Device and interaction data (“Traffic Data”)

2.2 Personal Information

We may require the following data for account and service purposes:

  • Contact data (email, phone number, etc.)
  • Demographic data (postal address, location, timezone)
  • Financial data (account details, e-wallets, payment information)

We may also collect information from emails or letters You send to us.

2.3 Security and Storage

CVX24 implements industry-standard security measures to protect Your data. Personal data is used in accordance with applicable law for legitimate business purposes.

2.4 Third-Party Links

Our App may contain links to third-party sites. Their privacy policies are beyond our control and govern any information you share with them.

3. DISCLOSURE OF PERSONAL INFORMATION

3.1 CVX24 does not share Your data with third parties except affiliates or trusted partners bound by confidentiality.

3.2 Aggregate data (non-identifiable) may be used for:

  • Marketing and analytics
  • Product and service development
  • Prize delivery and customer support
  • Advertiser and partner relationship management

3.3 We may disclose data if required by law or to protect CVX24’s rights or user safety.

4. CONFIDENTIALITY

We keep Your information private except when disclosure is necessary to:

  • Comply with legal obligations
  • Protect CVX24’s or another party’s rights
  • Enforce the Terms of Use
  • Respond to rights violation claims

5. SECURITY

We follow industry standards to protect Your data during transmission and storage. All information is stored securely behind firewalls and password protection.

While we strive for complete security, no system is entirely foolproof. In the event of a breach, we will notify affected users promptly as per applicable law.

6. COOKIES

We may use cookies or similar tools to personalize user experience and analyze usage trends. Cookies do not read or access data on Your device.

Our web servers may collect non-identifiable information such as IP addresses for traffic measurement and site optimization.

7. UPDATES AND CHANGES TO PRIVACY POLICY

CVX24 reserves the right to update this policy periodically. Any updates will be reflected on this page, and continued use of the platform indicates acceptance.

8. YOUR RIGHTS

You may correct or request cessation of the use of Your personal information by contacting us in writing.

9. RESTRICTION OF LIABILITY

CVX24 disclaims any liability for inaccuracies or omissions in the content or data presented. We do not guarantee uninterrupted, error-free services or endorse third-party products linked through the App.

For concerns, contact us at help@cvx24.com.

10. ACCOUNT DELETION AND DATA REMOVAL

  • You can delete your account at any time from the CVX24 Pro mobile application via: Hamburger Menu → Profile → More Options → Delete Account.
  • For issues with account deletion or data removal, contact help@cvx24.com.
  • Account deletion requests are confirmed within 12 hours and completed within 15 days.
  • Once deleted, accounts and related data cannot be recovered.