Chandan Kumar

Market 99 Private Limited

Sep 2021 - Present • Current

Led end-to-end warehouse and supply chain operations for retail, B2B, B2C, and omni- channel distribution across Pan-India locations. Managed complete warehouse lifecycle including receiving, put-away, storage, picking, packing, dispatch, and inventory control across a 100,000+ sq. ft. warehouse footprint. Handled 8,000+ SKUs across B2B, B2C, retail stores, and e-commerce platforms. Processed 7,500+ regular orders and 10,000+ peak (Diwali) orders per month, achieving >99.90% dispatch accuracy. Improved warehouse productivity by 10% through SOP standardization and process optimization. Implemented ERP-driven inventory control, reorder planning, and demand forecasting, improving inventory accuracy from 60% to 99.75%. Conducted ABC analysis, cycle counts, and physical stock audits, maintaining cycle count accuracy of 99.50%+. Administered FIFO and FEFO methodologies, reducing dead stock and slow-moving inventory by 5%. Reduced stock variance and shrinkage by 2% through tighter controls and audit governance. Led transportation planning, route optimization, and dispatch operations, reducing logistics and freight costs by 1.5%. Achieved ₹3,00,000 annual savings through strategic vendor renegotiations and performance monitoring. Lowered monthly warehouse operating costs by ₹20,000 through e�ciency improvements Managed Amazon Prime and Easy Ship operations, maintaining 98%–99.90% SLA • • • • adherence. Handled 10,000+ e-commerce orders per month, reducing return-related losses by:₹50,000 annually due to wrong item dispatch prevention ₹50,000 annually through improved return handling and quality checks Improved inventory stock-take timelines:B2B: from 7 days to 5 days annually B2C: from 2 days to 1 day Built and mentored warehouse teams, improving productivity, compliance adherence, and operational discipline. Ensured adherence to operational SOPs, safety standards, and compliance requirements across all warehouse activities.

Kaff Appliances (India) Pvt. Ltd

Jun 2018 - Sep 2021 • 3.3 yrs

Managed end-to-end warehousing and logistics operations supporting e-commerce and distribution channels. Supervised inbound and outbound operations, ensuring smooth inventory flow and operational eciency. Coordinated dispatch operations for major e-commerce platforms, ensuring SLA and service-level compliance. Managed Amazon Prime and Easy Ship operations, including packaging, labeling, and order handling. Generated E-Way Bills and managed billing activities across multiple business entities. Optimized warehouse layout and space utilization, improving operational eciency and throughput. Implemented ERP-based inventory controls, strengthening inventory visibility and stock accuracy. Reduced order fulfillment Turnaround Time (TAT) by 30% through process improvements. Improved OTIF (On-Time-In-Full) performance by 40% across deliveries. Standardized SOPs across 5 warehouse locations, ensuring process consistency and compliance. Managed 15+ transporters and logistics vendors, driving performance and cost eciency. Negotiated freight contracts, achieving 20% logistics cost savings. Improved vendor performance scorecard by 15% through KPI-based monitoring. Reduced delivery escalations by 20% and last-mile escalations by 25%. Cut customer support escalations by 20% through better dispatch accuracy and coordination. Reduced fake delivery complaints by 10% through stronger verification and control mechanisms. Reduced audit observations by 2.5% via compliance-focused process execution. Achieved zero safety incidents for 12 consecutive months, ensuring strict adherence to safety standards. Led SKU classification, stock movement analysis, and scrap reduction initiatives to improve inventory turnover. Ensured compliance with warehousing, handling, safety, and regulatory standards across operations.

Stardeck Private Limited

Jul 2012 - May 2018 • 5.8 yrs

Oversaw end-to-end operations, including procurement, production planning, supply chain, and dispatch for manufacturing operations. Managed production planning and material procurement, ensuring uninterrupted production flow and optimized inventory levels. Developed and maintained Bills of Materials (BOMs) for existing and new product lines, improving cost control and production accuracy. Supervised manufacturing of cooktops, ensuring adherence to quality, timelines, and operational standards. Implemented strategic sourcing initiatives, delivering measurable cost eciencies across raw materials and vendor contracts. Managed vendor relationships, supplier onboarding, and payment coordination to ensure smooth procurement cycles. Controlled inventory levels and streamlined dispatch operations, reducing delays and improving order fulfillment accuracy. Led third-party e-commerce operations, including product listing, account activation, and coordination with external platforms. Handled statutory and administrative compliance, including PF, ESIC, excise registers, and regulatory documentation. Maintained and monitored PF, ESIC, and excise databases, ensuring audit readiness and statutory adherence. Coordinated cross-functionally with production, finance, logistics, and sales teams to improve operational eectiveness and service delivery. Strengthened operational controls and reporting mechanisms to support business growth and compliance requirements.

Micronova Power Systems

Sep 2011 - Jun 2012 • 0.8 yrs

Managed day-to-day operations across procurement, production coordination, and dispatch to ensure uninterrupted business flow. Coordinated procurement planning and vendor follow-ups, supporting timely availability of materials and components. Supervised quality control checks and dispatch activities, ensuring adherence to product standards and delivery timelines. Handled payroll administration and workforce coordination, supporting attendance tracking and operational manpower planning. Strengthened vendor and distributor relationships, improving supply reliability, turnaround time, and overall supply chain performance. Supported cross-functional coordination between production, logistics, and finance teams to improve operational efficiency

Associated Appliances Limited

Oct 2006 - Sep 2011 • 4.9 yrs

Conducted incoming, in-process, and final quality inspections, ensuring compliance with defined quality standards and specifications. Implemented quality checkpoints across production stages to reduce defects and improve first-pass yield. Managed spare parts inventory and procurement, ensuring availability for production and maintenance needs. Coordinated third-party quality inspections for PCB manufacturing, ensuring vendor compliance and audit readiness. Liaised with vendors and internal teams to address quality deviations, corrective actions, and preventive measures. Maintained quality documentation, inspection reports, and compliance records to support audits and traceability. Supported continuous improvement initiatives to strengthen quality controls and process reliability.