VP, IAM Assurance Leader

Role Overview: You are being hired as the VP, IAM Assurance Leader at Synchrony to lead the IAM Services Assurance function overseeing key controls across all centralized and decentralized IAM services. Your main responsibility will be to work closely with IAM product owners and engineering teams to ensure adherence to Synchrony IAM standards and regulatory requirements without disrupting operational delivery. You will be overseeing a team of seven and reporting directly to the VP, IAM Programs Leader. Key Responsibilities: - Create and Maintain Strategic Roadmaps: Develop and execute multi-year roadmaps to drive innovation, strengthen security posture, meet regulatory requirements, and streamline IAM operationsspecifically for IAM assurance capabilities, control monitoring, and evidence automation. - Stakeholder Engagement: Build and nurture strong relationships across Security Operations, Technology Teams, Governance, Operational Risk, and Internal Audit, ensuring program alignment, audit readiness, and the ability to clearly demonstrate IAM control effectiveness to stakeholders and regulators. - Risk and Progress Management: Identify, assess, and mitigate technical and organizational risks while regularly reporting blockers, corrective actions, and program milestones to executive leadership; ensure timely remediation of control gaps and recurring defects. - Solution Design & Automation: Lead and contribute to designing technical solutions for complex automation use cases, driving operational efficiency and scalabilityespecially automation to detect, track, and remediate IAM control defects. - Program Integrity: Ensure standards, policies, and procedures are accurately documented and officially maintained for audit and compliance requirements; recommend updates to IAM standards based on security threats, regulatory expectations, and industry trends. - Performance Tracking: Define, implement, and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and overall effectiveness, including assurance coverage, control pass rates, remediation SLAs, defect recurrence, and reporting timeliness/accuracy. - Assurance Operations Leadership: Lead assurance activities to track, validate, and remediate key logical access and authentication controls across centralized IAM services and decentralized implementations as applicable. - Assurance Reporting Platform Ownership: Manage and evolve the IAM assurance reporting platform(s) used to monitor adherence to Synchrony standards, control design, and operational effectiveness; ensure reporting is accurate, resilient, and audit-ready. - Agile Partnership with Product Owners: Partner with IAM product owners and delivery teams using Agile methodologies to prioritize and implement control improvements, balancing risk reduction with service stability and customer impact. - Control Evidence & Audit Support: Ensure the organization can efficiently produce high-quality evidence for SOX, PCI, and other examinations; proactively address audit issues with root-cause correction and sustainable control improvements. - Documentation & Enablement: Oversee creation, maintenance, and review of operational process documentation and end-user/training materials needed to support consistent execution of IAM assurance activities. - Problem Resolution: Independently resolve technical challenges while escalating issues with clarity when necessary. - Perform other critical duties or special projects as assigned. Qualification Required: - BS/BA in Computer Science, Information Technology, Cybersecurity, Business Management, or equivalent, plus 10+ years IT experience, OR in lieu of a degree with 12+ years IT experience demonstrating progressive responsibility. - Minimum 5 years of experience leading multiple IAM service products and driving outcomes across both centralized and distributed service models. - Minimum 5 years of experience developing and improving IAM service processes and reporting on IAM service key controls. - Minimum 3 years leading operations or assurance teams, including continuous monitoring, issue management, and control remediation. - At least 2 years working with Agile methodologies in roles such as Product Owner, Scrum Master, or Technical Lead. - Minimum 2 years of people management experience, leading teams of 2+ engineers or contractors. (Note: Additional details about the company were omitted as they were not present in the provided job description.) Role Overview: You are being hired as the VP, IAM Assurance Leader at Synchrony to lead the IAM Services Assurance function overseeing key controls across all centralized and decentralized IAM services. Your main responsibility will be to work closely with IAM product owners and engineering teams to ensure adherence to Synchrony IAM standards and regulatory requirements without disrupting operational delivery. You will be overseeing a team of seven and reporting directly to th