Strategic Account Manager

As a Strategic Account Manager at GlobalData, your role involves developing and maintaining long-term relationships with key clients, identifying growth opportunities, and ensuring successful delivery of solutions. You will be a strategic thinker with excellent communication skills and a proven track record in account management. **Key Responsibilities:** - **Client Relationship Management:** - Build and maintain strong, long-lasting relationships with top-tier accounts through on-site visits and C-Suite discussions. - Act as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded. - Manage and develop strategic business relationships to achieve material and sustainable growth. - **Strategic Planning:** - Develop and implement strategic account plans to drive account growth. - Ensure alignment of account strategies with overall business objectives. - **Business Development:** - Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling based on sales intelligence. - Generate new business opportunities within large accounts. - **Cross-functional Collaboration:** - Work closely with internal teams such as customer success, analysts, and product development. - Coordinate with marketing to align strategies and improve client engagement. - **Performance Analysis:** - Monitor and analyze account performance metrics. - Implement actionable strategies to address areas of improvement and optimize account growth. - **Market Insights:** - Stay updated on industry trends, market conditions, and competitors. - Provide strategic insights and recommendations to clients and internal teams. - Develop a strong personal network of contacts to be aware of market dynamics and competitor intelligence. - **Sales Support:** - Produce professional material to support sales activities. - Identify market opportunities for new propositions, building a business case through Voice of Market/Customer. - **Expertise:** - Act as a subject matter expert in the defined market. - Negotiate complex contracting processes between GlobalData and large multinational organizations. **Qualifications:** - **Education:** Bachelors degree in Business, Marketing, or related field (MBA preferred). - **Experience:** Minimum of 12+ years in client management with significant face-to-face engagement. - **Skills:** Strong strategic thinking, relationship management, and problem-solving skills. Previous experience as a Business Development Representative is a plus. Familiarity with SAS solutions, custom analytics, and working with analysts is beneficial. In this role, you will need to be self-motivated with a proactive approach, possess strong negotiation and conflict resolution skills, and demonstrate the ability to manage multiple accounts and projects simultaneously. Your adaptability, willingness to learn, and ability to work independently and as part of a team will be crucial for success. As a Strategic Account Manager at GlobalData, your role involves developing and maintaining long-term relationships with key clients, identifying growth opportunities, and ensuring successful delivery of solutions. You will be a strategic thinker with excellent communication skills and a proven track record in account management. **Key Responsibilities:** - **Client Relationship Management:** - Build and maintain strong, long-lasting relationships with top-tier accounts through on-site visits and C-Suite discussions. - Act as the primary point of contact for key clients, ensuring their needs are met and expectations exceeded. - Manage and develop strategic business relationships to achieve material and sustainable growth. - **Strategic Planning:** - Develop and implement strategic account plans to drive account growth. - Ensure alignment of account strategies with overall business objectives. - **Business Development:** - Identify and pursue new business opportunities within existing accounts, including upselling and cross-selling based on sales intelligence. - Generate new business opportunities within large accounts. - **Cross-functional Collaboration:** - Work closely with internal teams such as customer success, analysts, and product development. - Coordinate with marketing to align strategies and improve client engagement. - **Performance Analysis:** - Monitor and analyze account performance metrics. - Implement actionable strategies to address areas of improvement and optimize account growth. - **Market Insights:** - Stay updated on industry trends, market conditions, and competitors. - Provide strategic insights and recommendations to clients and internal teams. - Develop a strong personal network of contacts to be aware of market dynamics and competitor intelligence. - **Sales Support:** - Produce professional material to support sales activities. - Identify market opportunities for