Software Implementation Engineer Healthcare ERP

As a Software Implementation Engineer, your role will involve deploying and supporting Healthcare ERP solutions like Hospital Management Systems and EMR/EHR platforms. You will be responsible for configuring software, training users, and ensuring smooth implementation at client sites.

**Key Responsibilities:**

• Install, configure, and implement Healthcare ERP software at client locations
• Customize modules based on hospital/clinic requirements
• Conduct system setup including user roles, workflows, and data configuration
• Coordinate with internal development teams for custom requirements
• Understand client workflows (OPD, IPD, billing, pharmacy, lab, etc.)
• Provide on-site or remote training to doctors, nurses, and administrative staff
• Conduct product demonstrations and onboarding sessions
• Act as the primary point of contact during implementation
• Assist in data migration from legacy systems to new ERP
• Perform system testing, UAT (User Acceptance Testing), and troubleshooting
• Ensure software performance meets client expectations
• Provide post-implementation support and resolve client issues
• Monitor system usage and suggest improvements
• Maintain documentation of configurations and processes
• Escalate technical issues to the development/support team

**Required Skills & Qualifications:**

• Bachelors degree in Computer Science, IT, or related field
• Strong understanding of software implementation lifecycle
• Basic knowledge of databases (SQL) and system configuration
• Familiarity with Healthcare ERP / HMS / EMR systems is preferred
• Good problem-solving and analytical skills
• Excellent communication and training abilities

**Experience:**

• 13 years of experience in software implementation or technical support
• Experience in healthcare IT or ERP systems is a strong advantage
• Freshers with relevant technical knowledge and willingness to learn may apply

**Key Competencies:**

• Client handling and communication skills
• Attention to detail and documentation
• Ability to work under deadlines and manage multiple projects
• Willingness to travel for on-site implementation

In this full-time role, you can expect a mix of office and field work, with frequent travel to hospitals/clinics. You may also need to work flexible hours during go-live phases.

*Please note that the benefits include Provident Fund and the work location is in-person.* As a Software Implementation Engineer, your role will involve deploying and supporting Healthcare ERP solutions like Hospital Management Systems and EMR/EHR platforms. You will be responsible for configuring software, training users, and ensuring smooth implementation at client sites.

**Key Responsibilities:**

• Install, configure, and implement Healthcare ERP software at client locations
• Customize modules based on hospital/clinic requirements
• Conduct system setup including user roles, workflows, and data configuration
• Coordinate with internal development teams for custom requirements
• Understand client workflows (OPD, IPD, billing, pharmacy, lab, etc.)
• Provide on-site or remote training to doctors, nurses, and administrative staff
• Conduct product demonstrations and onboarding sessions
• Act as the primary point of contact during implementation
• Assist in data migration from legacy systems to new ERP
• Perform system testing, UAT (User Acceptance Testing), and troubleshooting
• Ensure software performance meets client expectations
• Provide post-implementation support and resolve client issues
• Monitor system usage and suggest improvements
• Maintain documentation of configurations and processes
• Escalate technical issues to the development/support team

**Required Skills & Qualifications:**

• Bachelors degree in Computer Science, IT, or related field
• Strong understanding of software implementation lifecycle
• Basic knowledge of databases (SQL) and system configuration
• Familiarity with Healthcare ERP / HMS / EMR systems is preferred
• Good problem-solving and analytical skills
• Excellent communication and training abilities

**Experience:**

• 13 years of experience in software implementation or technical support
• Experience in healthcare IT or ERP systems is a strong advantage
• Freshers with relevant technical knowledge and willingness to learn may apply

**Key Competencies:**

• Client handling and communication skills
• Attention to detail and documentation
• Ability to work under deadlines and manage multiple projects
• Willingness to travel for on-site implementation

In this full-time role, you can expect a mix of office and field work, with frequent travel to hospitals/clinics. You may also need to work flexible hours during go-live phases.

*Please note that the benefits include Provident Fund and the work location is in-person.*