Solutions Manager

As a VDI Solutions Architect at Primebook, you will be responsible for owning the end-to-end delivery of Windows and Linux Cloud PCs. Your role will involve optimizing Windows images, APIs, and streaming/RDP performance, as well as stabilizing Linux container-based Cloud PC environments. You will also be in charge of the PrimeX Cloud PC application production pipeline and act as the primary escalation owner for Cloud PC-related issues. Conducting structured feedback calls with Cloud PC users will also be part of your responsibilities. Key Responsibilities: - Own end-to-end delivery of Windows and Linux Cloud PCs - Optimize Windows images, APIs, and streaming/RDP performance - Stabilize Linux container-based Cloud PC environments - Act as the primary escalation owner for Cloud PC-related issues - Conduct structured feedback calls with Cloud PC users - Lead discovery calls with businesses and institutions - Design Cloud PC solutions based on Windows vs Linux environments, authentication requirements, DLP needs, and network policy needs - Own cloud infrastructure costing and validate Cloud PC plans against actual infrastructure economics - Partner with OS and growth teams to improve Cloud PC discovery and conversion - Hands-on experience with Windows and Linux environments, virtual machines, containers, and cloud infrastructure - Ability to debug OS-level, performance, and streaming issues - Experience running discovery calls and translating requirements into technical solutions - Ability to push back when Cloud PC is not the right fit for a use case Qualifications Required: - 35 years of experience in VDI, cloud infrastructure, platform engineering, or solution architecture roles - Experience working on cost-sensitive, production-scale systems is strongly preferred In this role, you will have the opportunity to take ownership of Cloud PC execution across B2C and B2B in the short term, with the potential to grow into a Head of Cloud PC / Cloud Systems position. Long-term possibilities include platform-level ownership across Primebook's cloud services and enterprise deployments. As a VDI Solutions Architect at Primebook, you will be responsible for owning the end-to-end delivery of Windows and Linux Cloud PCs. Your role will involve optimizing Windows images, APIs, and streaming/RDP performance, as well as stabilizing Linux container-based Cloud PC environments. You will also be in charge of the PrimeX Cloud PC application production pipeline and act as the primary escalation owner for Cloud PC-related issues. Conducting structured feedback calls with Cloud PC users will also be part of your responsibilities. Key Responsibilities: - Own end-to-end delivery of Windows and Linux Cloud PCs - Optimize Windows images, APIs, and streaming/RDP performance - Stabilize Linux container-based Cloud PC environments - Act as the primary escalation owner for Cloud PC-related issues - Conduct structured feedback calls with Cloud PC users - Lead discovery calls with businesses and institutions - Design Cloud PC solutions based on Windows vs Linux environments, authentication requirements, DLP needs, and network policy needs - Own cloud infrastructure costing and validate Cloud PC plans against actual infrastructure economics - Partner with OS and growth teams to improve Cloud PC discovery and conversion - Hands-on experience with Windows and Linux environments, virtual machines, containers, and cloud infrastructure - Ability to debug OS-level, performance, and streaming issues - Experience running discovery calls and translating requirements into technical solutions - Ability to push back when Cloud PC is not the right fit for a use case Qualifications Required: - 35 years of experience in VDI, cloud infrastructure, platform engineering, or solution architecture roles - Experience working on cost-sensitive, production-scale systems is strongly preferred In this role, you will have the opportunity to take ownership of Cloud PC execution across B2C and B2B in the short term, with the potential to grow into a Head of Cloud PC / Cloud Systems position. Long-term possibilities include platform-level ownership across Primebook's cloud services and enterprise deployments.