Senior Scrum Master - Salesforce Technology

As a Senior Scrum Master specializing in Salesforce Technology with over 7 years of experience, your primary role will involve leading software/product teams in agile practices and ensuring successful project delivery. Your responsibilities will include: - Demonstrating success in delivering complex work while managing multiple stakeholders and competing priorities. - Providing support for Salesforce delivery by collaborating closely with Salesforce Admins/Developers and possessing a solid understanding of Salesforce release and deployment concepts. - Facilitating meetings effectively to drive decision-making, establish accountability, and maintain project momentum. - Communicating clearly in writing, including status updates, risk assessments, and actionable next steps. - Utilizing Agile tooling such as Jira, Azure DevOps, and Confluence, along with dashboards to maintain alignment among stakeholders. Preferred qualifications that would be considered a strong plus for this role include: - Holding Scrum certification (CSM/PSM I) or having equivalent practical experience. - Hands-on experience with Salesforce Administration, including knowledge of objects, fields, Flows, validation rules, record types, permission sets, queues, sharing model, and reports/dashboards. - Possessing Salesforce certifications like Salesforce Certified Administrator, Platform App Builder, Sales Cloud, and/or Service Cloud. In addition to the role-specific requirements, the core competencies expected from you are: - Demonstrating expertise in delivery execution, facilitation, and stakeholder management. - Applying critical thinking in dependency management and understanding the critical path. - Utilizing metrics-driven leadership for analytical reporting. - Operating effectively in complex, regulated environments. - Having practical tooling expertise and an automation mindset. - Maintaining clear writing and documentation discipline. - Ensuring consistent, visible, and trusted portfolio tracking. - Proactively managing dependencies and risks to minimize surprises. - Improving backlog quality and enhancing team predictability in project deliveries. - Using KPI dashboards for informed decision-making rather than mere reporting. - Leveraging AI-enabled workflows to streamline administrative tasks, enhance clarity, and responsiveness. This job description provides a comprehensive overview of the role's expectations and the qualifications required for the position of Senior Scrum Master - Salesforce Technology. As a Senior Scrum Master specializing in Salesforce Technology with over 7 years of experience, your primary role will involve leading software/product teams in agile practices and ensuring successful project delivery. Your responsibilities will include: - Demonstrating success in delivering complex work while managing multiple stakeholders and competing priorities. - Providing support for Salesforce delivery by collaborating closely with Salesforce Admins/Developers and possessing a solid understanding of Salesforce release and deployment concepts. - Facilitating meetings effectively to drive decision-making, establish accountability, and maintain project momentum. - Communicating clearly in writing, including status updates, risk assessments, and actionable next steps. - Utilizing Agile tooling such as Jira, Azure DevOps, and Confluence, along with dashboards to maintain alignment among stakeholders. Preferred qualifications that would be considered a strong plus for this role include: - Holding Scrum certification (CSM/PSM I) or having equivalent practical experience. - Hands-on experience with Salesforce Administration, including knowledge of objects, fields, Flows, validation rules, record types, permission sets, queues, sharing model, and reports/dashboards. - Possessing Salesforce certifications like Salesforce Certified Administrator, Platform App Builder, Sales Cloud, and/or Service Cloud. In addition to the role-specific requirements, the core competencies expected from you are: - Demonstrating expertise in delivery execution, facilitation, and stakeholder management. - Applying critical thinking in dependency management and understanding the critical path. - Utilizing metrics-driven leadership for analytical reporting. - Operating effectively in complex, regulated environments. - Having practical tooling expertise and an automation mindset. - Maintaining clear writing and documentation discipline. - Ensuring consistent, visible, and trusted portfolio tracking. - Proactively managing dependencies and risks to minimize surprises. - Improving backlog quality and enhancing team predictability in project deliveries. - Using KPI dashboards for informed decision-making rather than mere reporting. - Leveraging AI-enabled workflows to streamline administrative tasks, enhance clarity, and responsiveness. This job description provides a comprehensive overview of the role's expectations and the qualifications required f