Senior Process Associate - International Voice Process
KG Invicta Services Private Limited
Coimbatore • 1 month ago
Experience: 1 to 5 Yrs
vacancy: 10
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Job Description
We, KG Invicta Services (KGiS) are Hiring - Senior Process Associate- International Voice Process
Location: Coimbatore (Work from Office)
Shift: Night shift
Experience: 1+ Years
Looking for a Senior Process Associate with prior experience in the international voice process.
Job Description:
- Make outbound and/or handle inbound calls to service providers on behalf of customers
- Negotiate billing terms, rates, and service charges to achieve cost savings
- Build rapport with service provider representatives and drive positive outcomes
- Analyze customer accounts and identify opportunities for savings
- Document call details and negotiation outcomes accurately in the system
- Meet performance targets related to savings achieved, quality, and productivity
- Ensure high levels of professionalism and compliance during all interactions
Candidate skills:
- Hands-on Experience in International Voice Process
- Flexible to work the night shift
To Apply:
Contact: Roshan R +91 99942 63810
Email: roshan.r@kgis.co
Skills Required
Posted on: March 17, 2026
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