OTC - Director

Role Overview: As a Billing and Collection Manager at HCL Technologies Limited and its subsidiaries, your main responsibility will be to oversee the day-to-day operations of Billing, Collection, cash application, Doubtful Debts, Analysis, and Management Reporting. You will need to ensure strict adherence to all processes, procedures, and accounting policies. With a minimum of 20 years of similar experience, you will play a crucial role in managing the financial aspects of the organization. Key Responsibilities: - Supervise the functions of the Billing and Collection department, including accounting, collection, compliance, and financial analysis. - Manage processes and policies related to billing, collection, cash application, Withholding taxes, credit notes, unapplied cash, excess credits, doubtful debts, etc. - Coordinate with business delivery teams, business sales teams, and Revenue Team on mutual concerns. - Develop constructive relationships with representatives of business teams, assisting them in understanding billing and accounting compliances and requirements. - Oversee the Order to Cash function personnel and training requirements of team members. - Ensure the highest customer satisfaction on every transaction by providing fast and quality service. - Meet identified performance metrics, goals, and deadlines in a high-performing team-based environment. - Deliver a high level of professionalism and quality through exceptional customer service and support utilizing strong verbal and written communication skills. - Recommend and implement process improvements to management to support operational excellence or prevent future issues. - Ensure timely monthly/quarterly/annual closing of books of accounts and audit of financials by statutory auditors. - Ensure compliance related to TDS/Withholding tax certificates globally. - Organize any training needs or system error/discrepancies to management. - Maintain regular attendance, punctuality, and adherence to the agreed-upon schedule. Qualification Required: - Advanced university degree in finance and a qualified Chartered Accountant, business administration, or related subject. - Prior experience in managing Billing and Collection of a medium or large organization is preferred. - Knowledge of USGAAP/IFRS/Ind AS accounting standards, procedures, rules, and regulations. - Multi-tasking and problem-solving skills in a fast-paced environment. - Customer service and attentiveness to the customer. - Ability to establish, nurture, and maintain customer relationships, both internal and external. - Ability to challenge current processes, adapt established methods to new situations, pursue ongoing process improvements, and create new solutions. Role Overview: As a Billing and Collection Manager at HCL Technologies Limited and its subsidiaries, your main responsibility will be to oversee the day-to-day operations of Billing, Collection, cash application, Doubtful Debts, Analysis, and Management Reporting. You will need to ensure strict adherence to all processes, procedures, and accounting policies. With a minimum of 20 years of similar experience, you will play a crucial role in managing the financial aspects of the organization. Key Responsibilities: - Supervise the functions of the Billing and Collection department, including accounting, collection, compliance, and financial analysis. - Manage processes and policies related to billing, collection, cash application, Withholding taxes, credit notes, unapplied cash, excess credits, doubtful debts, etc. - Coordinate with business delivery teams, business sales teams, and Revenue Team on mutual concerns. - Develop constructive relationships with representatives of business teams, assisting them in understanding billing and accounting compliances and requirements. - Oversee the Order to Cash function personnel and training requirements of team members. - Ensure the highest customer satisfaction on every transaction by providing fast and quality service. - Meet identified performance metrics, goals, and deadlines in a high-performing team-based environment. - Deliver a high level of professionalism and quality through exceptional customer service and support utilizing strong verbal and written communication skills. - Recommend and implement process improvements to management to support operational excellence or prevent future issues. - Ensure timely monthly/quarterly/annual closing of books of accounts and audit of financials by statutory auditors. - Ensure compliance related to TDS/Withholding tax certificates globally. - Organize any training needs or system error/discrepancies to management. - Maintain regular attendance, punctuality, and adherence to the agreed-upon schedule. Qualification Required: - Advanced university degree in finance and a qualified Chartered Accountant, business administration, or related subject. - Prior experience in managing Billing and Collection of a medium or large organization is pre