Network Support Engineer L2

As a Network Specialist, you will be responsible for maintaining and supporting network infrastructure to ensure optimal performance and security. Your key responsibilities include: - **Network Maintenance and Support:** - Monitor and troubleshoot network issues, resolving problems efficiently. - Perform routine maintenance tasks like backups, firmware updates, and configuration changes. - Ensure proper configuration and functioning of network devices such as routers, switches, firewalls, and VPNs. - **Network Troubleshooting:** - Identify and resolve network-related issues like connectivity problems, packet loss, and latency. - Utilize network monitoring tools such as Wireshark, SolarWinds, or Nagios for troubleshooting and analysis. - **Cloud Networking:** - Demonstrate good knowledge of AWS and Azure, including VPCs, subnets, and security groups. - Configure and manage cloud-based network services like AWS Direct Connect and Azure ExpressRoute. - Ensure compliance with cloud security best practices and industry standards. - **Network Access Control (NAC):** - Manage NAC solutions, including policy creation, user authentication, and device profiling. - Integrate NAC solutions with existing network infrastructure and security systems. - Troubleshoot NAC-related issues and perform routine maintenance tasks. - **Network Security:** - Implement and maintain network security measures such as firewalls, intrusion detection and prevention systems. - Ensure compliance with security policies and procedures, identifying areas for improvement. - **Network Upgrades and Projects:** - Participate in network upgrade and migration projects, including planning, testing, and implementation. - Collaborate with other teams to design and implement new network architectures and solutions. - **Documentation and Communication:** - Maintain accurate documentation of network configurations, diagrams, and procedures. - Communicate technical information to non-technical stakeholders effectively. **Qualifications Required:** - **Education:** Bachelor's degree - **Experience:** 4-5 years in network support and administration, with expertise in cloud networking (AWS and Azure) and NAC. - **Technical Skills:** Strong understanding of network protocols, experience with network devices, familiarity with network management tools, knowledge of cloud networking concepts, experience with AWS and Azure services, and expertise in NAC solutions. - **Certifications:** CCNA, CCNP, AWS Certified Network Specialist, Azure Network Engineer Associate, or NAC-specific certifications preferred. - **Soft Skills:** Excellent problem-solving, analytical, communication, and interpersonal skills, ability to work in a team environment. This role offers you the opportunity to work on cutting-edge technology and collaborate with diverse teams to enhance network infrastructure and security. As a Network Specialist, you will be responsible for maintaining and supporting network infrastructure to ensure optimal performance and security. Your key responsibilities include: - **Network Maintenance and Support:** - Monitor and troubleshoot network issues, resolving problems efficiently. - Perform routine maintenance tasks like backups, firmware updates, and configuration changes. - Ensure proper configuration and functioning of network devices such as routers, switches, firewalls, and VPNs. - **Network Troubleshooting:** - Identify and resolve network-related issues like connectivity problems, packet loss, and latency. - Utilize network monitoring tools such as Wireshark, SolarWinds, or Nagios for troubleshooting and analysis. - **Cloud Networking:** - Demonstrate good knowledge of AWS and Azure, including VPCs, subnets, and security groups. - Configure and manage cloud-based network services like AWS Direct Connect and Azure ExpressRoute. - Ensure compliance with cloud security best practices and industry standards. - **Network Access Control (NAC):** - Manage NAC solutions, including policy creation, user authentication, and device profiling. - Integrate NAC solutions with existing network infrastructure and security systems. - Troubleshoot NAC-related issues and perform routine maintenance tasks. - **Network Security:** - Implement and maintain network security measures such as firewalls, intrusion detection and prevention systems. - Ensure compliance with security policies and procedures, identifying areas for improvement. - **Network Upgrades and Projects:** - Participate in network upgrade and migration projects, including planning, testing, and implementation. - Collaborate with other teams to design and implement new network architectures and solutions. - **Documentation and Communication:** - Maintain accurate documentation of network configurations, diagrams, and procedures. - Communicate technical information to non-technical stakeholders effectively. **Qualifications Requi