Technical Project Manager - SaaS

As an experienced project manager within a SaaS or technology-driven environment, you will play a crucial role in overseeing project management, process governance, and continuous improvement initiatives. Your responsibilities will include: - Planning and managing multiple concurrent technology projects across teams. - Collaborating with teams to define project plans, timelines, and resource allocations. - Tracking progress using Agile tools (Jira, Confluence) and ensuring timely delivery. - Generating reports and maintaining dashboards on project status, risks, and timelines. - Facilitating daily stand-ups, sprint planning, and retrospectives. Additionally, you will be responsible for designing and implementing processes for Agile delivery, ticket management, and support workflows. You will conduct audits, spot checks, and process reviews to ensure compliance, identify delivery bottlenecks, and drive continuous improvement. Your role will also involve conducting training and workshops on Agile methodologies, coaching teams on ceremonies, estimation techniques, and backlog management, and promoting an Agile mindset and process maturity across the organization. You will align teams to quality frameworks and standardized practices, work with cross-functional teams to ensure audit readiness, and serve as the bridge between Engineering, QA, Support, and Product teams. Regularly updating leadership on delivery progress, risks, and process gaps, and simplifying technical progress and status for executive-level reporting will be essential aspects of your role. Qualifications required for this position include: - 9+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations. - Strong understanding of Agile/Scrum practices and tools like Jira, Confluence. - Hands-on experience in any technical function (QA, development, testing, or project coordination). - Ability to lead process governance, including documentation, audits, and stakeholder alignment. - Excellent communication, analytical thinking, and stakeholder management skills. - Familiarity with DevOps and CMMI/ISO quality frameworks. - Self-driven, highly organized, and outcome-focused. Desirable qualifications for this role include certifications such as PMP, CSM, or CMMI-related, exposure to process maturity models, or experience contributing to CMMI audits. As an experienced project manager within a SaaS or technology-driven environment, you will play a crucial role in overseeing project management, process governance, and continuous improvement initiatives. Your responsibilities will include: - Planning and managing multiple concurrent technology projects across teams. - Collaborating with teams to define project plans, timelines, and resource allocations. - Tracking progress using Agile tools (Jira, Confluence) and ensuring timely delivery. - Generating reports and maintaining dashboards on project status, risks, and timelines. - Facilitating daily stand-ups, sprint planning, and retrospectives. Additionally, you will be responsible for designing and implementing processes for Agile delivery, ticket management, and support workflows. You will conduct audits, spot checks, and process reviews to ensure compliance, identify delivery bottlenecks, and drive continuous improvement. Your role will also involve conducting training and workshops on Agile methodologies, coaching teams on ceremonies, estimation techniques, and backlog management, and promoting an Agile mindset and process maturity across the organization. You will align teams to quality frameworks and standardized practices, work with cross-functional teams to ensure audit readiness, and serve as the bridge between Engineering, QA, Support, and Product teams. Regularly updating leadership on delivery progress, risks, and process gaps, and simplifying technical progress and status for executive-level reporting will be essential aspects of your role. Qualifications required for this position include: - 9+ years of overall experience, with 5+ years of experience in Project Management / PMO / Delivery Excellence roles within technology or SaaS organizations. - Strong understanding of Agile/Scrum practices and tools like Jira, Confluence. - Hands-on experience in any technical function (QA, development, testing, or project coordination). - Ability to lead process governance, including documentation, audits, and stakeholder alignment. - Excellent communication, analytical thinking, and stakeholder management skills. - Familiarity with DevOps and CMMI/ISO quality frameworks. - Self-driven, highly organized, and outcome-focused. Desirable qualifications for this role include certifications such as PMP, CSM, or CMMI-related, exposure to process maturity models, or experience contributing to CMMI audits.