Senior Test Manager

As a Senior Test Manager at Latitude, your role is crucial in leading end-to-end quality engineering across the digital ecosystem. You will drive the transformation towards automation-first, AI-led quality engineering to optimize quality, reduce manual effort, and accelerate delivery. Your responsibilities will include defining and executing enterprise-wide test strategies, championing automation-first quality engineering, leading AI-led automation adoption, establishing AI-driven quality intelligence, embedding accessibility by design, driving performance engineering maturity, leading and scaling distributed QA teams, collaborating cross-functionally, establishing data-driven quality governance, ensuring non-production environment stability, and embedding DevOps and DevSecOps practices. Key Responsibilities: - Define and execute enterprise-wide test strategies spanning mobile, web, APIs, identity/authentication flows, and end-to-end digital journeys. - Champion automation-first quality engineering and expand coverage across different types of testing. - Lead AI-led automation adoption across the QA lifecycle with intelligent test case generation, predictive defect analytics, self-healing automation frameworks, autonomous test orchestration, and AI-driven test optimization. - Establish AI-driven quality intelligence for real-time insights and decision-making support. - Embed accessibility by design and ensure compliance with WCAG 2.1/2.2 AA standards. - Drive performance engineering maturity and leverage AI for anomaly detection and predictive performance insights. - Lead and scale distributed QA teams and uplift capability across automation, AI-driven testing, accessibility, and performance engineering. - Collaborate cross-functionally with various teams to ensure high-quality delivery. - Establish data-driven quality governance, including metrics, reporting, risk management, and continuous improvement frameworks. - Ensure non-production environment stability and readiness for continuous testing cycles. - Embed DevOps and DevSecOps practices with AI-enabled quality gates and observability for proactive issue detection. Qualifications Required: - 10+ years experience in software quality engineering with leadership in digital/mobile QA functions. - Deep expertise in test automation frameworks and tools such as Selenium, Playwright, Cypress, Appium, and API automation. - Proven experience in implementing or scaling AI-led automation in testing. - Strong experience with accessibility standards (WCAG), accessibility testing tools, and inclusive design practices. - Demonstrated capability in performance engineering using tools like JMeter, LoadRunner, Gatling, or similar. - Solid understanding of CI/CD pipelines, DevSecOps, and cloud-native testing strategies. - Experience leading distributed teams across multiple time zones with strong stakeholder engagement and communication skills. - Experience leveraging observability and telemetry data for quality engineering and AI-driven insights. - Knowledge of security, regulatory requirements, and financial services/payments domains is preferred. Success Metrics: - Consistent delivery of high-quality digital releases meeting performance, accessibility, and reliability standards. - AI-led automation significantly reduces manual effort, improves test stability, and accelerates time-to-market. - Intelligent and risk-based test coverage optimized using predictive insights and production data. - Continuous embedding and validation of accessibility across all digital journeys. - Strong performance benchmarks with proactive detection of bottlenecks and scalability risks. - Transparent, data-driven, and predictive quality governance with clear visibility of release risk and quality metrics. - Capability uplift of QA teams in AI-driven testing, automation engineering, and modern quality practices. - Embedding AI capability awareness and adoption across the engineering organization for continuous innovation in quality engineering. As a Senior Test Manager at Latitude, your role is crucial in leading end-to-end quality engineering across the digital ecosystem. You will drive the transformation towards automation-first, AI-led quality engineering to optimize quality, reduce manual effort, and accelerate delivery. Your responsibilities will include defining and executing enterprise-wide test strategies, championing automation-first quality engineering, leading AI-led automation adoption, establishing AI-driven quality intelligence, embedding accessibility by design, driving performance engineering maturity, leading and scaling distributed QA teams, collaborating cross-functionally, establishing data-driven quality governance, ensuring non-production environment stability, and embedding DevOps and DevSecOps practices. Key Responsibilities: - Define and execute enterprise-wide test strategies spanning mobile, web, APIs, identity/authentication flows, and end-to-end digital journ