Senior Salesforce Administrator

As a Senior Salesforce Administrator for Revenue Cloud (CPQ & Billing) at Logitech, you will play a crucial role in optimizing and evolving the Salesforce Revenue Cloud implementation. Your responsibilities will include: - Revenue Cloud Configuration: You will own the maintenance and enhancement of Salesforce CPQ & Billing, managing Product Bundles, Price Rules, Discount Schedules, Quote Templates, and Revenue Recognition rules. - Complex Automation: Design and implement scalable solutions using Salesforce Flows and Advanced Approvals to support dynamic pricing logic and approval hierarchies without relying on custom code. - Release Management: Manage the deployment of configuration changes across sandboxes and production environments using DevOps best practices such as GitHub and Prodly. - System Health & Data Integrity: Monitor the CPQ calculation engine, troubleshoot quote synchronization errors, and ensure data integrity between Salesforce and downstream ERP systems like Oracle, as well as other integration systems like Mulesoft. - User Support & Enablement: Serve as the Tier 3 escalation point for complex quoting issues and assist Sales Operations in troubleshooting "stuck" quotes or billing errors. - Stakeholder Partnership: Collaborate effectively with Business Analysts and Product Owners to translate complex pricing strategies and subscription models into technical requirements. Key Qualifications: To be considered for this role, you must possess the following skills and experiences: - Salesforce Expertise: Minimum 5 years of hands-on experience as a Salesforce Administrator in a complex, multi-currency environment. - Revenue Cloud Specialist: Deep experience configuring Salesforce CPQ, with familiarity in the "Object Model" of CPQ including Quote Lines, Subscriptions, Assets, and Contracted Prices. - Sales Cloud Experience: Minimum 3 years of experience, particularly in Salesforce CPQ, with hands-on involvement in at least one large full lifecycle Salesforce CPQ Implementation. - Subscription Management: Experience in managing subscription lifecycles within Salesforce, including Amendments, Renewals, and Co-terming. - Declarative Development: Proficiency in Salesforce Flows to build complex logic without requiring an Apex developer. - Problem Solving: Ability to debug complex pricing waterfall issues and calculation errors under pressure. - Communication: Capability to explain technical CPQ constraints to non-technical business stakeholders in Finance and Sales. Preferred Qualifications: - Salesforce Certified CPQ Specialist (Highly Preferred). - Salesforce Certified Administrator / Advanced Administrator. - Experience with Salesforce Billing, including invoicing, credit notes, and payment gateways. - Experience in integrating Salesforce with ERPs such as Oracle and SAP for order fulfillment. - Familiarity with Apex triggers (ability to read/debug code is a plus, though writing is not required). As a Senior Salesforce Administrator for Revenue Cloud (CPQ & Billing) at Logitech, you will play a crucial role in optimizing and evolving the Salesforce Revenue Cloud implementation. Your responsibilities will include: - Revenue Cloud Configuration: You will own the maintenance and enhancement of Salesforce CPQ & Billing, managing Product Bundles, Price Rules, Discount Schedules, Quote Templates, and Revenue Recognition rules. - Complex Automation: Design and implement scalable solutions using Salesforce Flows and Advanced Approvals to support dynamic pricing logic and approval hierarchies without relying on custom code. - Release Management: Manage the deployment of configuration changes across sandboxes and production environments using DevOps best practices such as GitHub and Prodly. - System Health & Data Integrity: Monitor the CPQ calculation engine, troubleshoot quote synchronization errors, and ensure data integrity between Salesforce and downstream ERP systems like Oracle, as well as other integration systems like Mulesoft. - User Support & Enablement: Serve as the Tier 3 escalation point for complex quoting issues and assist Sales Operations in troubleshooting "stuck" quotes or billing errors. - Stakeholder Partnership: Collaborate effectively with Business Analysts and Product Owners to translate complex pricing strategies and subscription models into technical requirements. Key Qualifications: To be considered for this role, you must possess the following skills and experiences: - Salesforce Expertise: Minimum 5 years of hands-on experience as a Salesforce Administrator in a complex, multi-currency environment. - Revenue Cloud Specialist: Deep experience configuring Salesforce CPQ, with familiarity in the "Object Model" of CPQ including Quote Lines, Subscriptions, Assets, and Contracted Prices. - Sales Cloud Experience: Minimum 3 years of experience, particularly in Salesforce CPQ, with hands-on involvement in at le