Senior Manager-Employee Relations

As a Senior Manager Employee Relations at PwC, you will play a strategic role in managing complex employee relations matters, conducting investigations, advising leadership on people risk, and ensuring compliance with employment laws and organizational policies. Your responsibilities will include:

• Employee Relations Case Management:
• Lead and resolve complex and high-risk employee relations cases including misconduct, grievance, performance disputes, and disciplinary actions.
• Conduct end-to-end workplace investigations/ due diligence ensuring fairness, confidentiality, and legal compliance.
• Advisory to Business Leaders:
• Serve as a trusted advisor to HR Business Partners, senior leadership, and people managers on employee relations matters.
• Provide guidance on disciplinary processes, performance management, terminations, restructuring, and sensitive employee issues.
• Risk Management & Compliance:
• Ensure adherence to employment laws, regulatory requirements, and company policies.
• Identify, assess, and mitigate employee-related risks across business units.
• ER Framework, Governance & Policy:
• Support the design and implementation of ER governance frameworks, processes, and policies.
• Drive consistent ER practices across service lines and business units.
• Organizational Change & Workforce Matters:
• Support business restructuring, workforce transitions, redundancy processes, and organizational changes.
• Provide ER support during large-scale workforce actions or sensitive business changes.
• Capability Building & Training:
• Develop and deliver ER training programs for HR teams, managers, and leadership.
• Educate stakeholders on ER processes, investigation protocols, and employment law updates.
• Data, Insights & Continuous Improvement:
• Analyze ER case trends and employee issues to identify systemic risks.
• Provide insights and recommendations to leadership to improve workplace culture and prevent recurring issues.

In this role, you will work closely with HR Business Partners, Business Unit Leaders / Partners, Legal and Compliance teams, Ethics & Business Conduct teams, Global ER teams, and External counsel or regulatory bodies if required.

Qualifications & Experience:

• 1014 years of experience in Employee Relations / HR / HRBP roles.
• Strong experience managing complex employee relations cases and workplace investigations.
• Experience in financial services, banking, consulting, or large multinational organizations preferred.
• Strong knowledge of Indian labor laws and regulatory frameworks.
• Postgraduate degree in HR / Industrial Relations / Law / MBA (HR) preferred.

Key Skills & Competencies:

• Employee relations and workplace investigations.
• Conflict resolution and grievance handling.
• Employment law and regulatory compliance.
• Stakeholder management and executive advisory.
• High emotional intelligence and judgment.
• Risk management and governance.
• Confidential case handling and documentation.

Leadership Expectations:

• Ability to manage high-visibility, sensitive cases involving senior employees.
• Influence senior leadership and partners on difficult people decisions.
• Work in a matrixed organization with multiple stakeholders.
• Maintain strict confidentiality and ethical standards.

Mandatory Skill Sets:

• Investigative Auditing.
• Employee Relationships.
• Disciplinary Grievances. As a Senior Manager Employee Relations at PwC, you will play a strategic role in managing complex employee relations matters, conducting investigations, advising leadership on people risk, and ensuring compliance with employment laws and organizational policies. Your responsibilities will include:
• Employee Relations Case Management:
• Lead and resolve complex and high-risk employee relations cases including misconduct, grievance, performance disputes, and disciplinary actions.
• Conduct end-to-end workplace investigations/ due diligence ensuring fairness, confidentiality, and legal compliance.
• Advisory to Business Leaders:
• Serve as a trusted advisor to HR Business Partners, senior leadership, and people managers on employee relations matters.
• Provide guidance on disciplinary processes, performance management, terminations, restructuring, and sensitive employee issues.
• Risk Management & Compliance:
• Ensure adherence to employment laws, regulatory requirements, and company policies.
• Identify, assess, and mitigate employee-related risks across business units.
• ER Framework, Governance & Policy:
• Support the design and implementation of ER governance frameworks, processes, and policies.
• Drive consistent ER practices across service lines and business units.
• Organizational Change & Workforce Matters:
• Support business restructuring, workforce transitions, redundancy processes, and organizational changes.
• Provide ER support during large-scale workforce actions or sensitive business changes.
• Capability Bui