Senior IT Technical Infrastructure

Role Overview: As a Senior IT Analyst Technical Infrastructure at Caterpillar Inc., you will be part of the global team responsible for Enterprise Asset Management (EAM) Governance. Your role will involve leading or being a member of the Software Asset Management (SAM) team to provide SAM Governance and oversight. You will play a crucial role in developing, maintaining, and executing asset management governance processes to enhance the EAM program. This position will require a combination of process and technical skills to achieve set goals efficiently. Key Responsibilities: - Utilize your knowledge of computer hardware and software to provide expert leadership in Enterprise Asset (Software) Governance within the EAM framework. - Develop high-level concepts and proposals for SAM Governance based on operational issues, audit, financial, and security risks. - Collaborate with Security, VMO, Purchasing, and Asset Owners to minimize technical and business impacts of Enterprise Asset Management. - Enhance visibility, governance, and management by developing processes or process improvements. - Lead EAM projects supporting Operations and Segment implementation or maintenance. - Manage the completion of your work assignments and coordinate with others effectively. - Communicate with various stakeholders, present technical concepts to non-technical audiences, and work in a teamwork-oriented environment. - Demonstrate technical proficiency in enterprise IT environments, strong SQL and data skills, software licensing, and compliance knowledge. - Translate technical findings into business value effectively. Qualifications Required: - 8-10 years of Software Asset Management experience with industry certification preferred. - Experience in creating and maintaining Enterprise-wide Governance based on Enterprise and Industry standards. - Knowledge of EAM dependencies between Hardware Asset Management (HAM) and SAM processes, along with Cyber Security and Financial risk management requirements. - Familiarity with tools like SCCM/MECM, Intune, ServiceNow, Flexera agent, Flexera, ServiceNow CMDB, PowerBI, Excel, and Snowflake SQL query writing. - Excellent communication skills and flexibility to meet business needs. - Desired certifications include Flexera SAM or ITAM, ITIL Foundation, Microsoft, AWS, or Azure fundamentals, Certified Software Asset Manager (CSAM), or IAITAM. - Ability to work on a 5-day schedule in the office with shift timings from 01:00PM-10:00PM IST. Additional Company Details: Caterpillar is an Equal Opportunity Employer, encouraging applications from all qualified individuals, including minorities, females, veterans, and individuals with disabilities. The company offers various benefits such as work-life harmony, medical coverage, employee investment plan, career development opportunities, and more. However, sponsorship for employment visa status is not provided for this position. For global job opportunities, visit www.caterpillar.com/careers. If you are not ready to apply yet, you can join Caterpillar's Talent Community to stay updated on future opportunities. Role Overview: As a Senior IT Analyst Technical Infrastructure at Caterpillar Inc., you will be part of the global team responsible for Enterprise Asset Management (EAM) Governance. Your role will involve leading or being a member of the Software Asset Management (SAM) team to provide SAM Governance and oversight. You will play a crucial role in developing, maintaining, and executing asset management governance processes to enhance the EAM program. This position will require a combination of process and technical skills to achieve set goals efficiently. Key Responsibilities: - Utilize your knowledge of computer hardware and software to provide expert leadership in Enterprise Asset (Software) Governance within the EAM framework. - Develop high-level concepts and proposals for SAM Governance based on operational issues, audit, financial, and security risks. - Collaborate with Security, VMO, Purchasing, and Asset Owners to minimize technical and business impacts of Enterprise Asset Management. - Enhance visibility, governance, and management by developing processes or process improvements. - Lead EAM projects supporting Operations and Segment implementation or maintenance. - Manage the completion of your work assignments and coordinate with others effectively. - Communicate with various stakeholders, present technical concepts to non-technical audiences, and work in a teamwork-oriented environment. - Demonstrate technical proficiency in enterprise IT environments, strong SQL and data skills, software licensing, and compliance knowledge. - Translate technical findings into business value effectively. Qualifications Required: - 8-10 years of Software Asset Management experience with industry certification preferred. - Experience in creating and maintaining Enterprise-wide Governance based on Enterprise and Industry standards. - Knowledge of EAM