Production Support Engineer

As a Java Engineer at Idox in Pune, Maharashtra, you will play a crucial role in handling production support by investigating issues through java code, Splunk logs, and development tools. You will be responsible for providing quick solutions and ensuring a quick turnaround of raised issues. Here is what you can expect in this role: **Role Overview:** You will join a team of Java engineers in Pune, working on an evolving portfolio of products for various business streams. Your primary responsibility will be to analyze customer requirements, ensure software meets expectations, and liaise with the UK team as needed. Additionally, you will be planning tasks for user stories development and unit testing, following coding standards, and writing performance-oriented code. **Key Responsibilities:** - Understand and analyze support cases raised by the support team - Hands-on experience with the functional aspects of the product under dev support - Debugging and troubleshooting, including identifying and fixing bugs in the codebase - Writing optimized Oracle DB scripts and working with databases by writing basic SQL queries - Understanding and integrating third-party APIs into Java applications - Collaborating effectively with the support team and updating JIRA regularly - Proficient in using IDE for Java development, SQL developer, developer tools, and reading Splunk logs - Attending customer meetings to provide quick assistance or understand issues - Handling Dev Ops tasks effectively **Qualification Required:** To be successful in this role, you are required to have: - Excellent communication skills in English - Proficiency in Core Java, Spring MVC/Struts, Hibernate, RESTful APIs, Oracle, Extjs, Jsp, Servlets, CSS, HTML, JavaScript, SVN, and GitLab - Strong problem-solving and analytical skills - Understanding of Agile methodologies and development tools - Knowledge of the Document Management domain **Additional Details:** Idox is a stable and independent company growing its presence in Pune to expand capacity and increase versatility. As an employee, you will have opportunities for promotion and innovation as the company grows. Regular technical and professional development reviews will be conducted to keep your skills updated. The company values diversity and promotes an inclusive environment for all employees. This position offers a chance to work with a global community of Developers and QA professionals and be part of a company that drives digital transformation for its customers. If you are technically gifted and looking to build a career with Idox, this role is for you. As a Java Engineer at Idox in Pune, Maharashtra, you will play a crucial role in handling production support by investigating issues through java code, Splunk logs, and development tools. You will be responsible for providing quick solutions and ensuring a quick turnaround of raised issues. Here is what you can expect in this role: **Role Overview:** You will join a team of Java engineers in Pune, working on an evolving portfolio of products for various business streams. Your primary responsibility will be to analyze customer requirements, ensure software meets expectations, and liaise with the UK team as needed. Additionally, you will be planning tasks for user stories development and unit testing, following coding standards, and writing performance-oriented code. **Key Responsibilities:** - Understand and analyze support cases raised by the support team - Hands-on experience with the functional aspects of the product under dev support - Debugging and troubleshooting, including identifying and fixing bugs in the codebase - Writing optimized Oracle DB scripts and working with databases by writing basic SQL queries - Understanding and integrating third-party APIs into Java applications - Collaborating effectively with the support team and updating JIRA regularly - Proficient in using IDE for Java development, SQL developer, developer tools, and reading Splunk logs - Attending customer meetings to provide quick assistance or understand issues - Handling Dev Ops tasks effectively **Qualification Required:** To be successful in this role, you are required to have: - Excellent communication skills in English - Proficiency in Core Java, Spring MVC/Struts, Hibernate, RESTful APIs, Oracle, Extjs, Jsp, Servlets, CSS, HTML, JavaScript, SVN, and GitLab - Strong problem-solving and analytical skills - Understanding of Agile methodologies and development tools - Knowledge of the Document Management domain **Additional Details:** Idox is a stable and independent company growing its presence in Pune to expand capacity and increase versatility. As an employee, you will have opportunities for promotion and innovation as the company grows. Regular technical and professional development reviews will be conducted to keep your skills updated. The company values diversity and promotes an inclusive environment for all employees. This position offers a ch