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Presales Engineering Specialist

Sungrow FPV

All India, Delhi • 1 month ago

Experience: 3 to 7 Yrs

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Job Description

As a Presales Technical Support Specialist, your role involves providing technical support for regional projects to ensure customer satisfaction. Your responsibilities include: - Collecting and analyzing competitors' program information to identify strengths and weaknesses of their schemes. - Developing overall floating system solutions based on market demand, creating program documents and related materials, and facilitating program development and implementation. - Handling marketing and publicity activities for floating system solutions, such as exhibition presentations and customer visits. - Conducting customer solution knowledge training and effectively communicating the value of the solution during exhibitions and customer interactions. Qualifications required for this role: - Minimum of 3 years of experience in a relevant field. - Educational background in Mechanical or Electrical Engineering with proficiency in CAD. - Previous experience in pre-sales technical support and project design is advantageous. - Strong communication and negotiation skills, with the ability to troubleshoot technical issues. - Excellent verbal and written communication skills, including formal presentations. - Customer-focused mindset and a proactive work ethic. - Analytical and problem-solving skills. - Ability to work independently, manage time effectively, and show initiative. - Desire to contribute to the growth of a dynamic business. - Flexibility to adapt to different cultures and projects. - Willingness to undertake short-term business trips as needed. As a Presales Technical Support Specialist, your role involves providing technical support for regional projects to ensure customer satisfaction. Your responsibilities include: - Collecting and analyzing competitors' program information to identify strengths and weaknesses of their schemes. - Developing overall floating system solutions based on market demand, creating program documents and related materials, and facilitating program development and implementation. - Handling marketing and publicity activities for floating system solutions, such as exhibition presentations and customer visits. - Conducting customer solution knowledge training and effectively communicating the value of the solution during exhibitions and customer interactions. Qualifications required for this role: - Minimum of 3 years of experience in a relevant field. - Educational background in Mechanical or Electrical Engineering with proficiency in CAD. - Previous experience in pre-sales technical support and project design is advantageous. - Strong communication and negotiation skills, with the ability to troubleshoot technical issues. - Excellent verbal and written communication skills, including formal presentations. - Customer-focused mindset and a proactive work ethic. - Analytical and problem-solving skills. - Ability to work independently, manage time effectively, and show initiative. - Desire to contribute to the growth of a dynamic business. - Flexibility to adapt to different cultures and projects. - Willingness to undertake short-term business trips as needed.

Posted on: March 6, 2026

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