Manager, CRM Service Excellence

You will be working as a software developer at LSEG, a leading global financial markets infrastructure and data provider. Your role will involve applying business requirements and knowledge of software development lifecycles to design and produce complex software products or customer solutions aligned with the Group Technology strategy. **Role Overview:** - Leads projects priorities, deadlines, and outcomes. - Utilises deep knowledge of site reliability, software engineering, programming languages, tooling, frameworks, infrastructure, and systems for each task. - Leads designs of software components, systems, and features to improve the availability, scalability, latency, and efficiency of LSEG's services. - Provides mentorship and advice to other team members on leading availability and performance of critical services. - Writes and reviews highly optimized and accurate code for LSEG products and solutions. **Key Responsibilities:** - Leads sustainable incident response and production improvements for LSEG. - Provides mentorship and advice on building automation to prevent problem recurrence. - Mentors and trains team members on design techniques and coding standards. - Partners with architects to decompose solutions for technology systems and products. - Continues to build and apply relevant domain knowledge related to workflows, data pipelines, business policies, configurations, and constraints. **Qualifications Required:** - Degree in Computer Science, Software Engineering, or Electronics / Electrical Engineering, or equivalent. - Significant experience in software development in one or more programming languages. **Additional Details:** LSEG is dedicated to driving financial stability, empowering economies, and enabling customers to create sustainable growth. The company values integrity, partnership, excellence, and change, which guide decision-making and actions. As an employer, LSEG is committed to diversity, sustainability, and supporting economic growth through innovation and collaboration. They offer tailored benefits, support personal development, and promote a culture of inclusivity. If you are intellectually curious, passionate about technology, and enjoy problem-solving, this position offers a dynamic work environment where your creativity and skills will be valued. You will be working as a software developer at LSEG, a leading global financial markets infrastructure and data provider. Your role will involve applying business requirements and knowledge of software development lifecycles to design and produce complex software products or customer solutions aligned with the Group Technology strategy. **Role Overview:** - Leads projects priorities, deadlines, and outcomes. - Utilises deep knowledge of site reliability, software engineering, programming languages, tooling, frameworks, infrastructure, and systems for each task. - Leads designs of software components, systems, and features to improve the availability, scalability, latency, and efficiency of LSEG's services. - Provides mentorship and advice to other team members on leading availability and performance of critical services. - Writes and reviews highly optimized and accurate code for LSEG products and solutions. **Key Responsibilities:** - Leads sustainable incident response and production improvements for LSEG. - Provides mentorship and advice on building automation to prevent problem recurrence. - Mentors and trains team members on design techniques and coding standards. - Partners with architects to decompose solutions for technology systems and products. - Continues to build and apply relevant domain knowledge related to workflows, data pipelines, business policies, configurations, and constraints. **Qualifications Required:** - Degree in Computer Science, Software Engineering, or Electronics / Electrical Engineering, or equivalent. - Significant experience in software development in one or more programming languages. **Additional Details:** LSEG is dedicated to driving financial stability, empowering economies, and enabling customers to create sustainable growth. The company values integrity, partnership, excellence, and change, which guide decision-making and actions. As an employer, LSEG is committed to diversity, sustainability, and supporting economic growth through innovation and collaboration. They offer tailored benefits, support personal development, and promote a culture of inclusivity. If you are intellectually curious, passionate about technology, and enjoy problem-solving, this position offers a dynamic work environment where your creativity and skills will be valued.