Linux System Admin Level 2

As a Linux System Admin Level 2, you will play a crucial role in supporting the customer base both directly and indirectly. Your responsibilities will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Key Responsibilities: - Treat all customers professionally and respectfully. - Handle technical support tickets from web hosting customers. - Support the roll-out of new applications. - Provide client support and technical issue resolution via E-Mail, phone, and other electronic mediums. - Troubleshoot a variety of technical issues customers are facing with their web hosting services. - Prioritize and manage multiple open tickets simultaneously. Qualifications Required: - Computer Knowledge and Good Communication skills, preferably with a B.Tech degree. - Red Hat Certified Engineer (RHCE) certification is preferred. - Willingness to work in a 24*7 environment. - Experience with Hosting Control Panels (CPanel/WHM/Plesk). - Basic skills in installation, server security, and server monitoring. - Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim. - Proficiency in the installation and modification of Apache, Bind, DNS, PHP, MariaDB, and Perl. - Competence in managing server Backup/Restore and DNS Management. - Ability to work effectively in a team, adapt to a changing environment, and follow instructions from supervisors and senior colleagues. - Confident, passionate, and possess strong organizational skills with the ability to multitask using technology and listening effectively. - Proficiency in troubleshooting web hosting and technical procedures as required. You will be expected to be dependable, attend work during assigned shifts, and complete tasks as expected. Experience: - Level 2 - Minimum 3+ years of experience in the field. CTC Package: - As per the eligibility of the candidate (At least One Year Service Contract). Additional Details: - Important factors for the job opening include experience in Web Hosting, Linux, resolving technical support tickets, client support, and good communication skills in English. As a Linux System Admin Level 2, you will play a crucial role in supporting the customer base both directly and indirectly. Your responsibilities will involve interacting with application software and operating systems to diagnose and resolve unique, non-recurring problems in the Hosting Environment. Key Responsibilities: - Treat all customers professionally and respectfully. - Handle technical support tickets from web hosting customers. - Support the roll-out of new applications. - Provide client support and technical issue resolution via E-Mail, phone, and other electronic mediums. - Troubleshoot a variety of technical issues customers are facing with their web hosting services. - Prioritize and manage multiple open tickets simultaneously. Qualifications Required: - Computer Knowledge and Good Communication skills, preferably with a B.Tech degree. - Red Hat Certified Engineer (RHCE) certification is preferred. - Willingness to work in a 24*7 environment. - Experience with Hosting Control Panels (CPanel/WHM/Plesk). - Basic skills in installation, server security, and server monitoring. - Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, and Exim. - Proficiency in the installation and modification of Apache, Bind, DNS, PHP, MariaDB, and Perl. - Competence in managing server Backup/Restore and DNS Management. - Ability to work effectively in a team, adapt to a changing environment, and follow instructions from supervisors and senior colleagues. - Confident, passionate, and possess strong organizational skills with the ability to multitask using technology and listening effectively. - Proficiency in troubleshooting web hosting and technical procedures as required. You will be expected to be dependable, attend work during assigned shifts, and complete tasks as expected. Experience: - Level 2 - Minimum 3+ years of experience in the field. CTC Package: - As per the eligibility of the candidate (At least One Year Service Contract). Additional Details: - Important factors for the job opening include experience in Web Hosting, Linux, resolving technical support tickets, client support, and good communication skills in English.