L1 Support Engineer

As a Network Support Engineer, your role will involve the following responsibilities: - Basic Router Configuration and network Troubleshooting - Monitor Network infrastructure and provide L1 Network support - Manage CISCO routing, switching and WAN technologies and network services leverage tools - Handle incident/Task related to network by following process and standard - Hands-on troubleshooting experience in enterprise WAN environment - Remote management and monitoring of network operations - Coordinate with Various telecommunication services providers (ISP) to resolve circuit problems - Open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders - Prepare daily call summaries - Network devices IOS upgradation - Have a basic understanding of network management protocols like SNMP, SSH, Syslog - Customer Handling Qualifications required for this role include: - Experience in basic router configuration and network troubleshooting - Knowledge of CISCO routing, switching, and WAN technologies - Familiarity with network management protocols like SNMP, SSH, Syslog - Strong customer handling skills - Ability to coordinate with telecommunication service providers for issue resolution If there are any additional details about the company in the job description, please provide them for further insights. As a Network Support Engineer, your role will involve the following responsibilities: - Basic Router Configuration and network Troubleshooting - Monitor Network infrastructure and provide L1 Network support - Manage CISCO routing, switching and WAN technologies and network services leverage tools - Handle incident/Task related to network by following process and standard - Hands-on troubleshooting experience in enterprise WAN environment - Remote management and monitoring of network operations - Coordinate with Various telecommunication services providers (ISP) to resolve circuit problems - Open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders - Prepare daily call summaries - Network devices IOS upgradation - Have a basic understanding of network management protocols like SNMP, SSH, Syslog - Customer Handling Qualifications required for this role include: - Experience in basic router configuration and network troubleshooting - Knowledge of CISCO routing, switching, and WAN technologies - Familiarity with network management protocols like SNMP, SSH, Syslog - Strong customer handling skills - Ability to coordinate with telecommunication service providers for issue resolution If there are any additional details about the company in the job description, please provide them for further insights.