Hospital receptionist

Job Description: You will greet and assist patients, visitors, and vendors promptly and courteously. You will handle patient check-in and check-out processes efficiently. Additionally, you will schedule, reschedule, and cancel appointments as required. It is important to maintain and update patient records in the hospital management system. You will also be responsible for answering and directing incoming calls to appropriate departments or personnel. Furthermore, you will coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations. Verifying and collecting necessary documents like ID proofs, referrals, and insurance papers will be part of your responsibilities. You will manage patient queries, complaints, and feedback professionally. It is crucial to follow confidentiality and data protection protocols strictly. Key Responsibilities: - Greet and assist patients, visitors, and vendors promptly and courteously - Handle patient check-in and check-out processes efficiently - Schedule, reschedule, and cancel appointments as required - Maintain and update patient records in the hospital management system - Answer and direct incoming calls to appropriate departments or personnel - Coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations - Verify and collect necessary documents like ID proofs, referrals, and insurance papers - Manage patient queries, complaints, and feedback professionally - Follow confidentiality and data protection protocols strictly Qualifications Required: - Excellent communication and interpersonal skills - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of medical terminology and procedures is preferred - Strong organizational skills and attention to detail - Previous experience in a similar role is an advantage Work Location: In person Job Description: You will greet and assist patients, visitors, and vendors promptly and courteously. You will handle patient check-in and check-out processes efficiently. Additionally, you will schedule, reschedule, and cancel appointments as required. It is important to maintain and update patient records in the hospital management system. You will also be responsible for answering and directing incoming calls to appropriate departments or personnel. Furthermore, you will coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations. Verifying and collecting necessary documents like ID proofs, referrals, and insurance papers will be part of your responsibilities. You will manage patient queries, complaints, and feedback professionally. It is crucial to follow confidentiality and data protection protocols strictly. Key Responsibilities: - Greet and assist patients, visitors, and vendors promptly and courteously - Handle patient check-in and check-out processes efficiently - Schedule, reschedule, and cancel appointments as required - Maintain and update patient records in the hospital management system - Answer and direct incoming calls to appropriate departments or personnel - Coordinate with doctors, nurses, and other staff to ensure smooth front-desk operations - Verify and collect necessary documents like ID proofs, referrals, and insurance papers - Manage patient queries, complaints, and feedback professionally - Follow confidentiality and data protection protocols strictly Qualifications Required: - Excellent communication and interpersonal skills - Ability to multitask and work efficiently in a fast-paced environment - Knowledge of medical terminology and procedures is preferred - Strong organizational skills and attention to detail - Previous experience in a similar role is an advantage Work Location: In person