Head - Workforce Operations (HR)

Role Overview: You will be responsible for leading the end-to-end hire to retire cycle for a large workforce and designing, planning, and executing the workforce strategy for a leading logistics provider with a strong presence across the country. Key Responsibilities: - Drive end-to-end planning and deployment of a large operations workforce to ensure availability, productivity, and capability building. - Assess and implement new workforce engagement and deployment models aligned with business needs and expansion plans. - Build strategic partnerships to enhance hiring, training, and workforce readiness. - Oversee recruitment, onboarding, and continuous capability development for third-party workforce. - Manage partnerships with service providers, training institutions, and NGOs to ensure uninterrupted, cost-effective manpower supply. - Drive workforce productivity, engagement, and skilling programs to reduce absenteeism and attrition. - Implement predictive analytics and tech-driven solutions to enable cost optimization and operational efficiency. - Lead productivity and cost-saving initiatives across sites. - Build and maintain solid on-ground relationships to ensure a stable and harmonious industrial relations environment. - Oversee MIS governance, conduct site reviews, and guide teams in managing critical situations and crises. - Foster a culture of respect, performance, and continuous learning. - Develop HR and operations leadership pipelines through structured capability-building initiatives. - Collaborate closely with business leaders to align workforce strategies with business priorities. - Work with key clients to address service issues, enhance delivery standards, and strengthen relationships. Qualifications Required: - Proven experience in managing end-to-end workforce strategies and operations. - Strong expertise in talent acquisition, development, and vendor management. - Excellent skills in workforce productivity enhancement, engagement, and analytics. - Sound knowledge of industrial relations, stakeholder management, and organizational capability building. - Ability to drive client management and service excellence initiatives effectively. Role Overview: You will be responsible for leading the end-to-end hire to retire cycle for a large workforce and designing, planning, and executing the workforce strategy for a leading logistics provider with a strong presence across the country. Key Responsibilities: - Drive end-to-end planning and deployment of a large operations workforce to ensure availability, productivity, and capability building. - Assess and implement new workforce engagement and deployment models aligned with business needs and expansion plans. - Build strategic partnerships to enhance hiring, training, and workforce readiness. - Oversee recruitment, onboarding, and continuous capability development for third-party workforce. - Manage partnerships with service providers, training institutions, and NGOs to ensure uninterrupted, cost-effective manpower supply. - Drive workforce productivity, engagement, and skilling programs to reduce absenteeism and attrition. - Implement predictive analytics and tech-driven solutions to enable cost optimization and operational efficiency. - Lead productivity and cost-saving initiatives across sites. - Build and maintain solid on-ground relationships to ensure a stable and harmonious industrial relations environment. - Oversee MIS governance, conduct site reviews, and guide teams in managing critical situations and crises. - Foster a culture of respect, performance, and continuous learning. - Develop HR and operations leadership pipelines through structured capability-building initiatives. - Collaborate closely with business leaders to align workforce strategies with business priorities. - Work with key clients to address service issues, enhance delivery standards, and strengthen relationships. Qualifications Required: - Proven experience in managing end-to-end workforce strategies and operations. - Strong expertise in talent acquisition, development, and vendor management. - Excellent skills in workforce productivity enhancement, engagement, and analytics. - Sound knowledge of industrial relations, stakeholder management, and organizational capability building. - Ability to drive client management and service excellence initiatives effectively.