Global Head of Service Operations
Michael Page
All India, Gurugram • 1 month ago
Experience: 10 to 14 Yrs
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Job Description
As a Global Head of Service Operation (GSO) for our client, you will have the exciting opportunity to lead a global engineering support team and play a strategic leadership role with high influence on future energy systems. The client, a global energy technology leader, is known for delivering advanced engineering solutions, modernization programs, and digital innovation across power generation assets.
Your key responsibilities will include:
- Leading and inspiring a Global Service Operation team supporting service engineering, product integrity, and remote diagnostics.
- Driving strategic initiatives to enhance responsiveness, technical expertise, and productivity across the service fleet.
- Overseeing modernization, upgrades, and decarbonization projects for global power plant assets.
- Integrating advanced digital technologies and maintaining state-of-the-art data connections to high-value power infrastructure.
- Engaging with global partner networks to ensure successful implementation of engineering and service projects.
- Shaping long-term business direction aligned with emerging technology, market, and regulatory conditions.
- Building a service-oriented culture, ensuring governance, customer-centric operations, and accelerated decision-making.
- Championing organizational development, talent growth, change management, and innovation ecosystems.
To be successful in this role, you should have:
- 10+ years in the power generation industry with proven management/leadership experience.
- A Bachelor's, Master's, or PhD in Mechanical or Electrical Engineering (or related fields).
- Technical Skills: Gas turbine technology, combined cycle systems, process engineering, decarbonization technologies, and plant maintenance concepts.
- Domain Exposure: Design, analysis, service, and maintenance of turbomachinery; modernization and upgrade projects.
- Strategic planning, transformation leadership, people development, team empowerment, and stakeholder engagement.
- Strong decision-making, project management, communication, and the ability to challenge the status quo constructively.
- An innovation-driven & customer-oriented mindset, and comfort in leading cultural and digital transformation efforts. As a Global Head of Service Operation (GSO) for our client, you will have the exciting opportunity to lead a global engineering support team and play a strategic leadership role with high influence on future energy systems. The client, a global energy technology leader, is known for delivering advanced engineering solutions, modernization programs, and digital innovation across power generation assets.
Your key responsibilities will include:
- Leading and inspiring a Global Service Operation team supporting service engineering, product integrity, and remote diagnostics.
- Driving strategic initiatives to enhance responsiveness, technical expertise, and productivity across the service fleet.
- Overseeing modernization, upgrades, and decarbonization projects for global power plant assets.
- Integrating advanced digital technologies and maintaining state-of-the-art data connections to high-value power infrastructure.
- Engaging with global partner networks to ensure successful implementation of engineering and service projects.
- Shaping long-term business direction aligned with emerging technology, market, and regulatory conditions.
- Building a service-oriented culture, ensuring governance, customer-centric operations, and accelerated decision-making.
- Championing organizational development, talent growth, change management, and innovation ecosystems.
To be successful in this role, you should have:
- 10+ years in the power generation industry with proven management/leadership experience.
- A Bachelor's, Master's, or PhD in Mechanical or Electrical Engineering (or related fields).
- Technical Skills: Gas turbine technology, combined cycle systems, process engineering, decarbonization technologies, and plant maintenance concepts.
- Domain Exposure: Design, analysis, service, and maintenance of turbomachinery; modernization and upgrade projects.
- Strategic planning, transformation leadership, people development, team empowerment, and stakeholder engagement.
- Strong decision-making, project management, communication, and the ability to challenge the status quo constructively.
- An innovation-driven & customer-oriented mindset, and comfort in leading cultural and digital transformation efforts.
Skills Required
process engineering
strategic planning
people development
stakeholder engagement
project management
communication
cultural transformation
digital transformation
Gas turbine technology
combined cycle systems
decarbonization technologies
plant maintenance concepts
transformation leadership
team empowerment
decisionmaking
innovationdriven mindset
customeroriented mindset
Posted on: March 28, 2026
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