Consultant - Project Support Officer

As a Consultant - Project Support Officer at AstraZeneca, you will play a crucial role in ensuring the smooth operation and success of sophisticated, multi-supplier initiatives in the digital healthcare sector. Your responsibilities will include: - **RAID management:** Maintain risks, assumptions/actions, issues, and dependencies; drive mitigations and timely critical issues with a sense of urgency. - **Status reporting and dashboards:** Produce accurate, insight-rich dashboards and reports; validate Agile metrics (velocity, burn-up/down, cycle time, throughput, defect trends) to inform decisions and support scorecard ambitions. - **Outsourced Service Provider (OSP) management and training:** Handle OSP lifecycle, including account creation, onboarding, offboarding, and tracking mandatory training completion, liaising with OSPs to ensure compliance and timeliness. - **Supplier invoicing and payments:** Consolidate invoices requiring action; liaise with suppliers on late or missing payments; handle supplier enquiries on invoicing and payments; resolve invoicing issues and track outcomes. - **New supplier setup:** Provide support for new supplier onboarding, including 3PRM workflows and documentation, ensuring data completeness and compliance. - **Licence and PO tracking:** Support licence inventory tracking and associated purchase order/payment tracking, maintaining a single source of truth and alerting teams to renewals or risks. - **Statements of Work and supplier quotes:** Support drafting of SoWs and supplier quotes, coordinating internal reviews and routing for signature, and ensuring alignment to scope, budget, and timelines. - **Purchasing requisitions:** Support raising requisitions in Coupa, monitor progress, and resolve issues to avoid delays in procurement and delivery. - **Financial operations:** Support teams with financial timelines and targets, and maintain baselines across budgeting, forecasts, actuals, and accruals; assist with recharge submissions and recovery to ensure accurate cost allocation. - **Tooling and data stewardship:** Ensure accuracy and consistency in delivery toolsets and repositories; govern naming conventions, templates, and single sources of truth. - **Stakeholder communication:** Draft meeting packs, RAID logs, and succinct updates for leadership; maintain clear communications with teams, vendors, and business partners. - **Continuous improvement:** Identify process and tooling friction; propose pragmatic improvements that enhance flow, predictability, reporting quality, and supplier/financial turnaround times. - **Onboarding and enablement:** Prepare 'ways of working' guides, quick-start templates, and training materials to help new team members and OSPs ramp quickly and adhere to delivery standards. Qualifications required for this role include: - Bachelor's degree or equivalent experience in a relevant field such as Information Technology, Business, Project Management, or a related field. - 24 years in project support, PMO coordination, or agile delivery support in transformational IT or complex environments. - Foundational project support or PMO training; familiarity with agile practices and delivery governance. - Ability to manage cadence, calendars, and logistics with strong meeting facilitation and action tracking. - Proficient in RAID management, change control and stage gates, with high attention to detail. - Ability to manage collaborators across teams, vendors, and geographies with clear, concise written and verbal communication. - Competent with metrics, dashboards, and status reporting. - Understanding of financial timelines and targets with support for financial cycles. - Ability to lead OSP lifecycle (account creation, onboarding/offboarding, mandatory training), handle supplier enquiries, consolidate invoices, and resolve invoice disputes/overcharges. - Solid understanding of Jira, document repositories (SharePoint/Confluence), Coupa for requisitions, and spreadsheet/reporting tools (Excel/Power BI). - Ability to navigate problem-solving with structured issue triage and timely concerns. - Ability to streamline processes and reduce administrative friction. - Experience in working across geographies and time zones. By joining AstraZeneca, you will be part of a technology-led organization that combines scientific ambition with sophisticated platforms in cloud, data, and AI. Embrace this opportunity to contribute to the development and delivery of life-changing medicines, and be a part of a diverse and inclusive team that values open ideas, meticulous standards, and continuous improvement. Apply now to drive transparency, pace, and delivery that helps bring life-changing medicines to patients faster. As a Consultant - Project Support Officer at AstraZeneca, you will play a crucial role in ensuring the smooth operation and success of sophisticated, multi-supplier initiatives in the digital healthcare sector. Your responsibilities will include: - **RAID man