Applied AI and Machine Learning Associate for Card Marketing

As an Applied AI ML Associate within Card Services at JPMorganChase, you will play a crucial role in developing AI/ML based tools and capabilities for Card Marketing Campaign Validation. Your responsibilities will include defining the AI-driven validation roadmap, architecting end-to-end AI checks for campaign authoring workflows, building AI/ML models to enhance final reads, and partnering with various teams to operationalize AI capabilities and standardize measurement. You will be expected to automate quality metrics, provide executive-ready insights, integrate with upstream and downstream systems, and champion quality-as-a-service to drive continuous improvement in validation processes. Your focus on customer obsession will be pivotal in understanding and improving the end-to-end customer experience. Key Responsibilities: - Define the AI-driven validation roadmap for Acquisition and Existing Customer Card Marketing. - Architect end-to-end AI checks for campaign authoring and execution workflows. - Build AI/ML models to enhance final reads and generate actionable recommendations. - Partner with cross-functional teams to operationalize AI capabilities and standardize measurement. - Automate quality metrics and evolve the learning agenda using best practices. - Provide executive-ready insights and recommendations on the portfolio roadmap. - Integrate with upstream and downstream systems to ensure seamless tooling. - Champion quality-as-a-service to prevent errors and drive continuous improvement. - Demonstrate customer obsession by improving the end-to-end customer experience. Qualifications Required: - Experience in Gen AI builds, Agents, and MCP. - Proficiency in Python, typescript, streamlit, and UI design. - Strong background in Natural Language Processing (NLP) and Large Language Models (LLMs). - Hands-on experience with machine learning and deep learning methods. - Proficiency in AI and machine learning frameworks like TensorFlow and PyTorch. - Strong programming skills in languages such as Python, R, or Java. - Ability to design and implement complex algorithms for recommendation systems. - Experience in data integration and real-time data processing. - Understanding of marketing and campaign testing processes. Preferred Qualifications: - Deep understanding of Large Language Model (LLM) techniques. - Experience with deploying ML models on cloud platforms like AWS. - Prior experience in credit card marketing and in-market testing. - Excellent communication and presentation skills. - Strong interpersonal skills and ability to translate technical concepts into actionable strategies. - Bachelors degree with 4+ years of experience. - Proven track record in leading AI tool development and implementation. Please note that JPMorganChase is a leading financial institution with a rich history of over 200 years. We value diversity and inclusion in our workforce and are committed to equal opportunity employment. We do not discriminate on the basis of any protected attribute and provide reasonable accommodations for applicants and employees as needed. Thank you for considering this exciting opportunity to elevate your career in AI/ML within the dynamic world of Card Marketing at JPMorganChase. As an Applied AI ML Associate within Card Services at JPMorganChase, you will play a crucial role in developing AI/ML based tools and capabilities for Card Marketing Campaign Validation. Your responsibilities will include defining the AI-driven validation roadmap, architecting end-to-end AI checks for campaign authoring workflows, building AI/ML models to enhance final reads, and partnering with various teams to operationalize AI capabilities and standardize measurement. You will be expected to automate quality metrics, provide executive-ready insights, integrate with upstream and downstream systems, and champion quality-as-a-service to drive continuous improvement in validation processes. Your focus on customer obsession will be pivotal in understanding and improving the end-to-end customer experience. Key Responsibilities: - Define the AI-driven validation roadmap for Acquisition and Existing Customer Card Marketing. - Architect end-to-end AI checks for campaign authoring and execution workflows. - Build AI/ML models to enhance final reads and generate actionable recommendations. - Partner with cross-functional teams to operationalize AI capabilities and standardize measurement. - Automate quality metrics and evolve the learning agenda using best practices. - Provide executive-ready insights and recommendations on the portfolio roadmap. - Integrate with upstream and downstream systems to ensure seamless tooling. - Champion quality-as-a-service to prevent errors and drive continuous improvement. - Demonstrate customer obsession by improving the end-to-end customer experience. Qualifications Required: - Experience in Gen AI builds, Agents, and MCP. - Proficiency in Python, typescript, streamlit, and UI design. - Str