AI/ML Business Intelligence Architect

As a Senior/Lead in Business Analytics & AI at Cvent, you will play a crucial role in designing, developing, and deploying advanced AI/ML solutions to enable data-driven decision-making across Sales, Marketing, and other business functions. Your passion for solving unstructured business problems using cutting-edge AI technologies will be instrumental in transforming data into actionable insights and strategies. Key Responsibilities: - Develop end-to-end AI-powered analytics models to address complex business challenges utilizing both structured and unstructured data, particularly in Sales & Marketing domains. - Create predictive models and automation solutions for lead scoring, churn prediction, upsell/cross-sell opportunities, next-best-action recommendations, pipeline forecasting, and campaign effectiveness. - Utilize Generative AI (Gen AI) techniques to improve research, data exploration, and prompt-based insight generation. - Collaborate with cross-functional teams including Sales, Marketing, Product, IT, and Analytics to align on business objectives, define analytical approaches, and deliver scalable solutions. - Conduct thorough data exploration and construct advanced statistical, ML, and Gen AI models such as transformers, topic modeling, and LLMs. - Design and oversee SQL procedures and data pipelines for platforms like Snowflake, ensuring data accuracy and governance. - Develop interactive dashboards and visualizations using tools like Tableau or Sigma to simplify the interpretation of complex insights. - Engage in multiple projects simultaneously, provide mentorship to junior team members, and drive the adoption of analytics practices across various teams. - Implement CI/CD, Git, and software development best practices for efficient model and solution deployment. Qualifications Required: - 37 years of experience in Business Analytics and AI/ML, with a specific emphasis on Generative AI applications. - Proficiency in Python (Pandas, Scikit-learn, TensorFlow, Hugging Face, LangChain, etc.) for AI/ML model development. - Hands-on experience in building and deploying Gen AI models for research, summarization, and business-specific insights. - Strong SQL skills for data extraction, transformation, and automation across extensive databases like Snowflake. - Experience in data visualization using Tableau, Sigma, Power BI, or similar tools. - Ability to work with both structured and unstructured data, applying prompt engineering and AI-driven methods for generating insights. - Excellent communication skills to effectively translate technical findings into tangible business value. - Previous exposure to a SaaS environment, particularly in supporting Sales and Marketing functions, would be advantageous. - Familiarity with software engineering practices such as Git workflows, code reviews, and CI/CD pipelines. As a Senior/Lead in Business Analytics & AI at Cvent, you will play a crucial role in designing, developing, and deploying advanced AI/ML solutions to enable data-driven decision-making across Sales, Marketing, and other business functions. Your passion for solving unstructured business problems using cutting-edge AI technologies will be instrumental in transforming data into actionable insights and strategies. Key Responsibilities: - Develop end-to-end AI-powered analytics models to address complex business challenges utilizing both structured and unstructured data, particularly in Sales & Marketing domains. - Create predictive models and automation solutions for lead scoring, churn prediction, upsell/cross-sell opportunities, next-best-action recommendations, pipeline forecasting, and campaign effectiveness. - Utilize Generative AI (Gen AI) techniques to improve research, data exploration, and prompt-based insight generation. - Collaborate with cross-functional teams including Sales, Marketing, Product, IT, and Analytics to align on business objectives, define analytical approaches, and deliver scalable solutions. - Conduct thorough data exploration and construct advanced statistical, ML, and Gen AI models such as transformers, topic modeling, and LLMs. - Design and oversee SQL procedures and data pipelines for platforms like Snowflake, ensuring data accuracy and governance. - Develop interactive dashboards and visualizations using tools like Tableau or Sigma to simplify the interpretation of complex insights. - Engage in multiple projects simultaneously, provide mentorship to junior team members, and drive the adoption of analytics practices across various teams. - Implement CI/CD, Git, and software development best practices for efficient model and solution deployment. Qualifications Required: - 37 years of experience in Business Analytics and AI/ML, with a specific emphasis on Generative AI applications. - Proficiency in Python (Pandas, Scikit-learn, TensorFlow, Hugging Face, LangChain, etc.) for AI/ML model development. - Hands-on experience in building and deploying Gen AI models for resea