Tech Process Team Lead (Email Builder)

Join Us! At Google Operations Center, you will be part of a team dedicated to helping Google users and customers solve problems and achieve their goals. The culture at Google Operations Center is centered around continuous improvement and collaboration. As a Developer Team Lead, you will play a crucial role in leading the email production team and ensuring the successful execution of email marketing campaigns. Your focus will be on maintaining quality, timeliness, and driving continuous improvements in the production process. **Position Responsibilities:** - Manage end-to-end email campaign production process - Lead production team consisting of HTML developers and QA/Workflow specialists - Maintain delivery timeline and ensure quality of final assets - Act as the offshore production point of contact - Collaborate cross-functionally with technical and non-technical teams - Manage the localization process and operational reporting - Drive efficiency and process innovation within the team **Qualifications:** **Minimum Qualifications:** - 7+ years of experience in marketing automation and operations, 3+ years in marketing automation platforms - 2+ years of experience managing a team of email developers and QA analysts - Strong understanding of audience segmentation and targeting - Proficiency in HTML and CSS **Preferred Qualifications:** - Strong communication skills and experience presenting to stakeholders - Ability to work in a fast-paced, deadline-driven environment - Certification in marketing automation tools - Familiarity with using GenAI for email marketing content and optimization **Benefits:** - Competitive wages and comprehensive health care coverage - Family support with gender-neutral baby bonding leave and generous parental leave policies - Onsite employees enjoy free meals, snacks, and fun experiences Information collected during the application process is subject to GOC's Applicant and Candidate Privacy Policy. GOC is committed to equal employment opportunities and values diversity. Please note that Google Operations Center does not accept agency resumes. Thank you for your interest in this opportunity! We will contact you if your profile matches the role. If you do not hear from us within 2-3 weeks, please consider your application unsuccessful. For any inquiries, contact us at [HIDDEN TEXT]. Join Us! At Google Operations Center, you will be part of a team dedicated to helping Google users and customers solve problems and achieve their goals. The culture at Google Operations Center is centered around continuous improvement and collaboration. As a Developer Team Lead, you will play a crucial role in leading the email production team and ensuring the successful execution of email marketing campaigns. Your focus will be on maintaining quality, timeliness, and driving continuous improvements in the production process. **Position Responsibilities:** - Manage end-to-end email campaign production process - Lead production team consisting of HTML developers and QA/Workflow specialists - Maintain delivery timeline and ensure quality of final assets - Act as the offshore production point of contact - Collaborate cross-functionally with technical and non-technical teams - Manage the localization process and operational reporting - Drive efficiency and process innovation within the team **Qualifications:** **Minimum Qualifications:** - 7+ years of experience in marketing automation and operations, 3+ years in marketing automation platforms - 2+ years of experience managing a team of email developers and QA analysts - Strong understanding of audience segmentation and targeting - Proficiency in HTML and CSS **Preferred Qualifications:** - Strong communication skills and experience presenting to stakeholders - Ability to work in a fast-paced, deadline-driven environment - Certification in marketing automation tools - Familiarity with using GenAI for email marketing content and optimization **Benefits:** - Competitive wages and comprehensive health care coverage - Family support with gender-neutral baby bonding leave and generous parental leave policies - Onsite employees enjoy free meals, snacks, and fun experiences Information collected during the application process is subject to GOC's Applicant and Candidate Privacy Policy. GOC is committed to equal employment opportunities and values diversity. Please note that Google Operations Center does not accept agency resumes. Thank you for your interest in this opportunity! We will contact you if your profile matches the role. If you do not hear from us within 2-3 weeks, please consider your application unsuccessful. For any inquiries, contact us at [HIDDEN TEXT].