System Product Manager

Role Overview: As a Technical Product Manager at Dispatch Network, you will be responsible for defining precise requirements, bridging the gap between business and tech teams, documenting complex business logic, and collaborating closely with the engineering team to ensure systems are developed correctly, tested thoroughly, and scaled safely. You will serve as the single source of truth for product requirements and business logic across core systems, translating high-level goals into clear functional specifications, defining edge cases, owning acceptance criteria, and ensuring implementations align with the intended objectives. You will work closely with backend, mobile, data, and infrastructure teams on solutioning, documentation, and validation, beyond just roadmap planning. Additionally, you will actively contribute to the production codebase. Key Responsibilities: - Own end-to-end product requirements for assigned domains. - Translate business needs into functional requirements, system behaviors, business rules, and edge cases/failure scenarios. - Write clear and structured documentation including PRDs, functional specs, flow diagrams, and state machines where applicable. - Define and document core business logic for workflows such as order lifecycle, rider assignment, pricing/incentives, and cancellations/retries/exceptions. - Think in systems rather than screens and anticipate downstream impacts of changes across services. - Collaborate closely with backend, mobile, and infra teams on requirement clarification, technical solutioning, and sprint planning. - Define clear acceptance criteria for every feature and create/maintain test scenarios, happy paths, edge cases, and UAT checklists. - Partner with engineers and QA to validate releases and sign off on feature readiness for production. - Maintain up-to-date product documentation, record assumptions, decisions, and trade-offs, and synchronize requirements as systems evolve. - Act as a bridge between business, engineering, and operations, presenting trade-offs, constraints, and decisions clearly, and aligning stakeholders on scope and priorities. Qualifications Required: - 3-5 years of experience in Technical Product Management, Product Owner, or Business Analyst roles with solid engineering exposure. - Proven ability to write clear, unambiguous requirements and strong understanding of backend systems, APIs, service-based architectures, and data flows/state transitions. - Experience defining acceptance criteria, test cases, and UAT plans, and comfortable working closely with engineers on technical details. - Background in engineering, computer science, or data, with experience using tools like Jira, Confluence, and Docusaurus. - Exposure to analytics, KPI-driven product decisions, and familiarity with system-heavy products like logistics, fintech, infra, or marketplaces. - Preferred familiarity with event-driven systems, distributed workflows, real-time or near-real-time systems, ability to read basic backend code or API contracts, and experience in quick-moving startup environments. (Note: The additional details of the company were not explicitly mentioned in the provided job description.) Role Overview: As a Technical Product Manager at Dispatch Network, you will be responsible for defining precise requirements, bridging the gap between business and tech teams, documenting complex business logic, and collaborating closely with the engineering team to ensure systems are developed correctly, tested thoroughly, and scaled safely. You will serve as the single source of truth for product requirements and business logic across core systems, translating high-level goals into clear functional specifications, defining edge cases, owning acceptance criteria, and ensuring implementations align with the intended objectives. You will work closely with backend, mobile, data, and infrastructure teams on solutioning, documentation, and validation, beyond just roadmap planning. Additionally, you will actively contribute to the production codebase. Key Responsibilities: - Own end-to-end product requirements for assigned domains. - Translate business needs into functional requirements, system behaviors, business rules, and edge cases/failure scenarios. - Write clear and structured documentation including PRDs, functional specs, flow diagrams, and state machines where applicable. - Define and document core business logic for workflows such as order lifecycle, rider assignment, pricing/incentives, and cancellations/retries/exceptions. - Think in systems rather than screens and anticipate downstream impacts of changes across services. - Collaborate closely with backend, mobile, and infra teams on requirement clarification, technical solutioning, and sprint planning. - Define clear acceptance criteria for every feature and create/maintain test scenarios, happy paths, edge cases, and UAT checklists. - Partner with engineers and QA to validate releases and sign off on fe