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Sub Zonal Manager

SHADOWFAX TECHNOLOGIES LIMITED

Mangalore • 1 month ago

Experience: 1 to 2 Yrs

vacancy: 1

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Job Description

Roles & Responsibilities Cluster Manager (Logistics)

  • Manage end-to-end logistics operations across multiple hubs within the assigned cluster
  • Ensure achievement of service levels (SLA, TAT, productivity, quality, and cost KPIs)
  • Lead and supervise Hub In-Charges and operational teams across locations
  • Drive process standardization and SOP compliance across all hubs
  • Monitor inbound, outbound, line-haul, and last-mile operations (as applicable)
  • Plan and optimize manpower, fleet, and capacity utilization
  • Track and analyze MIS and operational data to identify gaps and implement corrective actions
  • Manage escalations, exceptions, losses, and damages within defined timelines
  • Coordinate with transporters, vendors, and cross-functional teams for smooth operations
  • Ensure compliance with safety, security, and statutory requirements
  • Conduct regular hub audits and performance reviews
  • Drive cost optimization and productivity improvement initiatives
  • Support implementation of new processes, systems, and network expansion
  • Prepare and present daily, weekly, and monthly cluster performance reports
  • Maintain high standards of customer experience and service quality

Posted on: March 23, 2026

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