ServiceNow HRSD Portal IRM ITAM Senior

As a Senior in EY's GDS-ServiceNow team, you will play a vital role in solving client issues using the ServiceNow platform. Your expertise in ServiceNow implementation will be crucial in contributing to the growth and success of the team and the firm. Here is a breakdown of what you can expect in this role: **Role Overview:** You will be responsible for configuring/customizing the ServiceNow system, creating workflows, and building service request fulfillment workflows. Your role will involve automation of tasks, integrations, and process automation using various tools and functionalities within ServiceNow. You will work closely with business departments to gather specifications, interpret requirements, and develop technical specifications documentation. Additionally, you will be involved in system and integration testing with sample and live data. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system and create workflows - Build service request fulfillment workflows based on customer requirements - Utilize scripting tools and ServiceNow functionality for task automation - Integrate and automate processes using Orchestration, Web Services, etc. - Gather specifications, interpret requirements, and develop technical specifications documentation - Load, manipulate, and maintain data between Service-now and other systems - Collaborate with business liaison to generate dashboards, home pages, and reports - Analyze user stories and internal procedures to improve system capabilities - Perform system and integration testing with sample and live data **Skills and Attributes Required:** - Proficiency in authentication protocols and software release build/deploy processes - Experience in integrating with internal and external applications and systems - Strong knowledge of JavaScript, HTML, Angular JS, and web design practices - Experience in Service Portal implementation and various ServiceNow applications - Familiarity with digital technologies like Machine Learning, AI, and Blockchain **Qualifications Required:** - College degree in a related technology field or equivalent job experiences - 4 to 5 years of experience in a development role - ServiceNow certifications and ITIL foundations certification are a plus At EY, you will have the opportunity to work with a team of professionals, learn new technologies, and be a part of a market-leading global firm. As you grow in your role, you will receive support, coaching, and feedback from experienced colleagues, along with opportunities to develop new skills and progress your career. EY is committed to building a better working world by creating long-term value for clients, people, and society. Join us in our mission to make a positive impact through innovation and trust. As a Senior in EY's GDS-ServiceNow team, you will play a vital role in solving client issues using the ServiceNow platform. Your expertise in ServiceNow implementation will be crucial in contributing to the growth and success of the team and the firm. Here is a breakdown of what you can expect in this role: **Role Overview:** You will be responsible for configuring/customizing the ServiceNow system, creating workflows, and building service request fulfillment workflows. Your role will involve automation of tasks, integrations, and process automation using various tools and functionalities within ServiceNow. You will work closely with business departments to gather specifications, interpret requirements, and develop technical specifications documentation. Additionally, you will be involved in system and integration testing with sample and live data. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system and create workflows - Build service request fulfillment workflows based on customer requirements - Utilize scripting tools and ServiceNow functionality for task automation - Integrate and automate processes using Orchestration, Web Services, etc. - Gather specifications, interpret requirements, and develop technical specifications documentation - Load, manipulate, and maintain data between Service-now and other systems - Collaborate with business liaison to generate dashboards, home pages, and reports - Analyze user stories and internal procedures to improve system capabilities - Perform system and integration testing with sample and live data **Skills and Attributes Required:** - Proficiency in authentication protocols and software release build/deploy processes - Experience in integrating with internal and external applications and systems - Strong knowledge of JavaScript, HTML, Angular JS, and web design practices - Experience in Service Portal implementation and various ServiceNow applications - Familiarity with digital technologies like Machine Learning, AI, and Blockchain **Qualifications Required:** - College degree in a related technology field or equivalent job experiences - 4 to 5 years of experience in a development r