ServiceNow Developer

As a ServiceNow Developer, you will be responsible for utilizing your expertise in ServiceNow to provide development and support for the platform. Your key responsibilities will include: - Performing root cause analysis and implementing permanent fixes for ServiceNow platform issues. - Developing and maintaining custom applications, workflows, and integrations within ServiceNow. - Collaborating with process consultants to ensure platform capabilities align with ITIL best practices. - Managing and optimizing data integrity and configuration management processes. - Leading technical discussions and providing guidance to team members. - Supporting project managers in delivering ServiceNow-related project deliverables. - Performing impact analysis and implementing changes following change management protocols. - Monitoring platform performance and implementing proactive measures for high availability. In order to excel in this role, you should possess the following qualifications: - Proven experience in ServiceNow with a minimum of 6 years of experience. - Hands-on experience with CMDB design, implementation, and maintenance. - Experience in process consulting and aligning technical solutions with business processes. - Proficiency in JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management. - Excellent troubleshooting and analytical skills. - Strong communication and stakeholder management abilities. - ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable. - Experience in ServiceNow integrations using REST/SOAP APIs. - Exposure to Agile and DevOps methodologies. - Knowledge of performance tuning and platform security best practices. As a ServiceNow Developer, you will be responsible for utilizing your expertise in ServiceNow to provide development and support for the platform. Your key responsibilities will include: - Performing root cause analysis and implementing permanent fixes for ServiceNow platform issues. - Developing and maintaining custom applications, workflows, and integrations within ServiceNow. - Collaborating with process consultants to ensure platform capabilities align with ITIL best practices. - Managing and optimizing data integrity and configuration management processes. - Leading technical discussions and providing guidance to team members. - Supporting project managers in delivering ServiceNow-related project deliverables. - Performing impact analysis and implementing changes following change management protocols. - Monitoring platform performance and implementing proactive measures for high availability. In order to excel in this role, you should possess the following qualifications: - Proven experience in ServiceNow with a minimum of 6 years of experience. - Hands-on experience with CMDB design, implementation, and maintenance. - Experience in process consulting and aligning technical solutions with business processes. - Proficiency in JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow modules like Incident, Problem, Change, Request, and Knowledge Management. - Excellent troubleshooting and analytical skills. - Strong communication and stakeholder management abilities. - ServiceNow certifications (CSA, CAD, ITSM, etc.) are highly desirable. - Experience in ServiceNow integrations using REST/SOAP APIs. - Exposure to Agile and DevOps methodologies. - Knowledge of performance tuning and platform security best practices.