Senior Site Reliability Engineer

As a part of HARMAN's team, you will have the opportunity to combine your technical expertise with innovative ideas to drive cutting-edge solutions in the car, enterprise, and connected ecosystem. You will be encouraged to push the boundaries of creative design, and HARMAN is committed to providing you with opportunities, innovative technologies, and resources to build a successful career. Key Responsibilities: - Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures for mission-critical SaaS products. - Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability. - Continuously optimize system performance and resource utilization across multiple cloud platforms. - Finetune/Optimize Application performance by analyzing the code, traces, and database queries. - Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact. - Reduce Mean Time to Recover (MTTR) through proactive monitoring, automated alerting, and effective problem-solving techniques. - Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive measures. - Design and implement end-to-end observability solutions across distributed systems. - Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, Grafana. - Create and optimize product status dashboards to provide real-time visibility into system health and performance. - Implement Infrastructure as Code practices using tools like Terraform. - Develop and maintain automated deployment pipelines and CI/CD workflows. - Create self-healing systems and automate routine operational tasks to reduce manual intervention. - Design and implement cloud-agnostic solutions that can operate efficiently across multiple cloud providers. - Develop expertise in event-driven architectures and related technologies (e.g., Apache Kafka/Eventhub, Redis, Mongo Atlas, IoTHub). - Implement and manage containerized applications using Kubernetes across different cloud environments. - Regularly review and refine operational practices to enhance efficiency and reliability. - Stay updated with the latest industry trends and technologies in SRE, cloud computing, and DevOps. - Contribute to the development of internal tools and frameworks to support SRE practices. Requirements: - Strong knowledge of cloud platforms - Azure and their associated services. - Expert in Observability tools (ELK Stack, Dynatrace, Prometheus) - Expertise in containerization technologies such as Docker and Kubernetes - Understanding of Event-driven architecture and database technologies (Mongo Atlas, Azure SQL, PostgresDB) - Proficient in IaaC tools such as - Terraform and GitHub Actions. - Proficiency in one or more programming languages - Python/.Net/Java - Strong understanding of networking concepts, load balancing, and security practices. As an Equal Opportunity / Affirmative Action employer, HARMAN values diversity and inclusivity. All qualified applicants will be considered based on their skills and qualifications, regardless of race, religion, gender, age, or other legally protected characteristics. As a part of HARMAN's team, you will have the opportunity to combine your technical expertise with innovative ideas to drive cutting-edge solutions in the car, enterprise, and connected ecosystem. You will be encouraged to push the boundaries of creative design, and HARMAN is committed to providing you with opportunities, innovative technologies, and resources to build a successful career. Key Responsibilities: - Design, implement, and maintain highly available, scalable, and resilient cloud-native architectures for mission-critical SaaS products. - Develop and implement SLOs, SLIs, and SLAs to measure and improve service reliability. - Continuously optimize system performance and resource utilization across multiple cloud platforms. - Finetune/Optimize Application performance by analyzing the code, traces, and database queries. - Lead incident response efforts, effectively troubleshooting complex issues to minimize downtime and impact. - Reduce Mean Time to Recover (MTTR) through proactive monitoring, automated alerting, and effective problem-solving techniques. - Conduct thorough Root Cause Analysis (RCA) for all major incidents and implement preventive measures. - Design and implement end-to-end observability solutions across distributed systems. - Develop and maintain comprehensive monitoring strategies using tools like ELK Stack, Prometheus, Grafana. - Create and optimize product status dashboards to provide real-time visibility into system health and performance. - Implement Infrastructure as Code practices using tools like Terraform. - Develop and maintain automated deployment pipelines and CI/CD workflows. - Create self-healing systems and automate routine operational tasks to reduce manual intervention. - Design and implement cloud-agnost