Security Managed Services Senior Analyst

**Job Description** As a Security Analyst, your role will involve security threat analysis, investigation, training, and documentation. You will work as part of a global security analysis team that operates 24/7 on rotational shifts. Your responsibilities will include handling tunings, customer requests, escalations, reporting, training, and life cycle management of the SIEM. It is crucial to adhere to SOPs and notify customers about log flow/log format issues. Your tasks will also involve incident analysis, deep dive threat hunting, investigation, root cause analysis, evaluation of client detection requirements, gap analysis, fine-tuning, documenting best practices, and writing KB articles. Identifying opportunities for process improvements will be essential in this role. **Key Responsibilities** - Work as part of a global security analysis team on rotational shifts - Handle tunings, customer requests, escalations, reporting, and training - Manage the life cycle of the SIEM - Adhere to SOPs and notify customers about log flow/log format issues - Conduct incident analysis, deep dive threat hunting, investigation, and root cause analysis - Evaluate client detection requirements, perform gap analysis, and fine-tuning - Document best practices and write KB articles - Identify opportunities for process improvements **Qualifications Required** - Bachelor's Degree in computer science - Experience in SOC Operations with customer-facing responsibilities **Additional Information** Having certifications such as GCIA, GCFA, or CISSP would be an added advantage. **Job Description** As a Security Analyst, your role will involve security threat analysis, investigation, training, and documentation. You will work as part of a global security analysis team that operates 24/7 on rotational shifts. Your responsibilities will include handling tunings, customer requests, escalations, reporting, training, and life cycle management of the SIEM. It is crucial to adhere to SOPs and notify customers about log flow/log format issues. Your tasks will also involve incident analysis, deep dive threat hunting, investigation, root cause analysis, evaluation of client detection requirements, gap analysis, fine-tuning, documenting best practices, and writing KB articles. Identifying opportunities for process improvements will be essential in this role. **Key Responsibilities** - Work as part of a global security analysis team on rotational shifts - Handle tunings, customer requests, escalations, reporting, and training - Manage the life cycle of the SIEM - Adhere to SOPs and notify customers about log flow/log format issues - Conduct incident analysis, deep dive threat hunting, investigation, and root cause analysis - Evaluate client detection requirements, perform gap analysis, and fine-tuning - Document best practices and write KB articles - Identify opportunities for process improvements **Qualifications Required** - Bachelor's Degree in computer science - Experience in SOC Operations with customer-facing responsibilities **Additional Information** Having certifications such as GCIA, GCFA, or CISSP would be an added advantage.