Salesforce Success Architect

As an Agentforce + Data Cloud Success Architect at Salesforce, you will play a crucial role in driving successful outcomes for strategic customers by leveraging your technical expertise in data and analytics. Your impact will be significant as you directly influence the technical architecture, performance optimization, and solution design strategies for our customers. **Role Overview:** You will be a trusted subject-matter expert for the broader Success Architect organization, focusing on how Data Cloud relates to AI success. Engaging with Signature and Strategic customers, you will evaluate and recommend optimization strategies for technical architecture, performance, and solution design specific to Agentforce + Data Cloud. Your responsibilities will also include identifying capability gaps, influencing executive stakeholders, running playbooks, building relationships, and driving thought leadership through mentoring and knowledge sharing. **Key Responsibilities:** - Be a trusted subject-matter expert for the Success Architect organization - Engage with Signature and Strategic customers to evaluate and recommend optimization strategies - Identify and evaluate capability gaps and recommend solutions - Facilitate discussions with executive stakeholders and align technology strategy to business value - Run playbooks tailored to the unique needs of Agentforce + Data Cloud customers - Build strong relationships with internal and external partners - Drive thought leadership through mentoring and knowledge sharing **Qualifications Required:** - Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI - Minimum 8 years of proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces - Deep understanding of data modeling, integration architectures, and data governance best practices - Excellent communication skills and ability to work collaboratively with cross-functional teams - Ability to translate technical concepts into tangible business value for customers - Proactive attitude with the ability to manage tasks independently - Degree or equivalent experience required As an Agentforce + Data Cloud Success Architect, you will have the opportunity to collaborate closely with diverse teams of professionals, including customers, colleagues, and partners. By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals. This role is office-flexible, and the expectation is to work from the office three days per week. Additionally, candidates should be comfortable working in AMER shifts (6:30 PM - 3:30 AM). Join Salesforce to unleash your potential and shape the future by redefining what's possible for yourself, AI, and the world. Salesforce is an equal opportunity employer that believes in creating an inclusive workplace free from discrimination based on various classifications protected by law. As an Agentforce + Data Cloud Success Architect at Salesforce, you will play a crucial role in driving successful outcomes for strategic customers by leveraging your technical expertise in data and analytics. Your impact will be significant as you directly influence the technical architecture, performance optimization, and solution design strategies for our customers. **Role Overview:** You will be a trusted subject-matter expert for the broader Success Architect organization, focusing on how Data Cloud relates to AI success. Engaging with Signature and Strategic customers, you will evaluate and recommend optimization strategies for technical architecture, performance, and solution design specific to Agentforce + Data Cloud. Your responsibilities will also include identifying capability gaps, influencing executive stakeholders, running playbooks, building relationships, and driving thought leadership through mentoring and knowledge sharing. **Key Responsibilities:** - Be a trusted subject-matter expert for the Success Architect organization - Engage with Signature and Strategic customers to evaluate and recommend optimization strategies - Identify and evaluate capability gaps and recommend solutions - Facilitate discussions with executive stakeholders and align technology strategy to business value - Run playbooks tailored to the unique needs of Agentforce + Data Cloud customers - Build strong relationships with internal and external partners - Drive thought leadership through mentoring and knowledge sharing **Qualifications Required:** - Minimum 2 development/project implementation lifecycles of Salesforce Data Cloud/CDP + AI - Minimum 8 years of proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces - Deep understanding of data modeling, integration architectures, and data governance best practices - Excellent communication skills and ability to work collaboratively