Manager HR Data Analysis

As a Manager HR Data Analysis Human Resources - Workforce Administration at Amgen, you will be reporting to the Associate Director HR Technology. Your main responsibilities will include: - Leading the HR Workforce Administration Team (WFA) by providing best practices, handling escalations, ensuring data accuracy, and confidentiality - Responding to escalated inquiries and issues related to Amgen's Workday system - Performing audits and controls on HR Master Data and transactions - Monitoring and ensuring the performance of Amgen's Workday system - Generating HR Data reports within Workday - Performing transactional work in Workday using EIBs and mass operations management (MOM) tools - Advising HR and Employee Service Stakeholders on HR System solutions and best practices - Providing excellent customer service as measured by Quality Standards and SLAs - Assigning and auditing HR system security roles - Performing system testing and supporting the configuration of the HR system to meet business goals - Maintaining content in the team's knowledge base and suggesting improvements for ongoing development - Contributing to knowledge sharing within the team, providing on-floor support, and training the call center representatives on HR system processes - Leading other projects/activities as needed and participating in cross-functional process improvements - Identifying opportunities for HR process improvement based on frequent contact with HR and Employee Service Stakeholders Basic Qualifications and Experience required for this role are: - Minimum 5 years of experience in human resources with hands-on experience with Workday - 4 years of experience managing an operations team that handles HR mass transactions - Masters degree OR Bachelors degree and 5 years of HR IS experience Functional Skills required are as follows: Must-Have Skills: - Strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits - Experience in creating and using Workday reports - 5+ years of experience in human resources and corporate service center supporting Workday - 4+ years of experience managing an operations team that handles HR mass transactions Soft Skills necessary for this role include: - Excellent analytical and troubleshooting skills - Strong quantitative, analytical (technical and business), problem-solving skills, and attention to detail - Strong verbal, written communication, and presentation skills - Ability to work effectively with global, virtual teams - Strong technical acumen, logic, judgment, and decision-making - Strong initiative and desire to learn and grow - Ability to manage multiple priorities successfully - Exemplary adherence to ethics, data privacy, and compliance policies Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. The company ensures that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Feel free to contact the company to request an accommodation. As a Manager HR Data Analysis Human Resources - Workforce Administration at Amgen, you will be reporting to the Associate Director HR Technology. Your main responsibilities will include: - Leading the HR Workforce Administration Team (WFA) by providing best practices, handling escalations, ensuring data accuracy, and confidentiality - Responding to escalated inquiries and issues related to Amgen's Workday system - Performing audits and controls on HR Master Data and transactions - Monitoring and ensuring the performance of Amgen's Workday system - Generating HR Data reports within Workday - Performing transactional work in Workday using EIBs and mass operations management (MOM) tools - Advising HR and Employee Service Stakeholders on HR System solutions and best practices - Providing excellent customer service as measured by Quality Standards and SLAs - Assigning and auditing HR system security roles - Performing system testing and supporting the configuration of the HR system to meet business goals - Maintaining content in the team's knowledge base and suggesting improvements for ongoing development - Contributing to knowledge sharing within the team, providing on-floor support, and training the call center representatives on HR system processes - Leading other projects/activities as needed and participating in cross-functional process improvements - Identifying opportunities for HR process improvement based on frequent contact with HR and Employee Service Stakeholders Basic Qualifications and Experience required for this role are: - Minimum 5 years of experience in human resources with hands-on experience with Workday - 4 years of experience managing an operations tea