L2 - L3 Support Engineer

Role Overview: You will be responsible for providing L2-L3 support as a Cloud System Engineer at Adobe Systems Ltd in Noida/Greater Noida. Your role will involve resolving technical issues related to cloud systems and ensuring smooth operations. Key Responsibilities: - Provide L2-L3 support for cloud systems and troubleshoot technical issues efficiently - Collaborate with cross-functional teams to ensure timely resolution of incidents - Monitor system performance and implement necessary upgrades to enhance efficiency - Document system configurations and updates for future reference - Participate in on-call support rotation as required Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or related field - 4-6 years of experience in a similar role, preferably in cloud system support - Strong knowledge of cloud technologies such as AWS, Azure, or Google Cloud Platform - Excellent problem-solving skills and ability to work under pressure - Good communication skills and ability to collaborate effectively with team members Additional Details: (Omit this section as no additional details of the company are mentioned in the provided job description) Role Overview: You will be responsible for providing L2-L3 support as a Cloud System Engineer at Adobe Systems Ltd in Noida/Greater Noida. Your role will involve resolving technical issues related to cloud systems and ensuring smooth operations. Key Responsibilities: - Provide L2-L3 support for cloud systems and troubleshoot technical issues efficiently - Collaborate with cross-functional teams to ensure timely resolution of incidents - Monitor system performance and implement necessary upgrades to enhance efficiency - Document system configurations and updates for future reference - Participate in on-call support rotation as required Qualifications Required: - Bachelor's degree in Computer Science, Engineering, or related field - 4-6 years of experience in a similar role, preferably in cloud system support - Strong knowledge of cloud technologies such as AWS, Azure, or Google Cloud Platform - Excellent problem-solving skills and ability to work under pressure - Good communication skills and ability to collaborate effectively with team members Additional Details: (Omit this section as no additional details of the company are mentioned in the provided job description)