IT Application Analyst

As an IT Application Analyst at the Global Competency Centre of a global logistics leader, your role will involve the following responsibilities: - Provide technical support for FIS applications and related business processes to ensure stable system performance. - Analyze and resolve production incidents, defects, processing exceptions, and interface failures through root cause analysis. - Monitor application performance, transaction flows, and system interfaces proactively to identify risks and improvement opportunities. - Investigate data discrepancies, reconciliation issues, and failed transactions to maintain end-to-end process integrity. - Support system integrations including APIs, file-based interfaces, and middleware, and validate data mappings and transformation logic. - Assist in requirement gathering, solution design, testing, deployment, and post-production validation for fixes and enhancements. - Manage incident triage, defect tracking, release readiness, and maintain documentation while promoting automation and operational improvements. Qualifications Required: - 5 years experience in technical analysis, systems analysis, or application/production support. - Experience handling production incidents, data flows, and transaction processing. - Knowledge of APIs, file interfaces, middleware, and data reconciliation. - Experience with testing, defect management, releases, and SDLC/incident management processes. - Strong analytical, troubleshooting, and communication skills to collaborate with business and technical teams. If you possess the following preferred qualifications, it would be advantageous: - Experience supporting FIS platforms (Treasury & Risk Manager, SWIFT Services, GetPaid) or similar financial systems. - Experience with Accounts Payable systems, preferably BravoTran, and CargoWise ERP. - Background in financial services, banking, fintech, or transaction-processing environments. - Knowledge of banking file formats such as BAI, MT940, or CAMT.052. - Familiarity with monitoring/service management tools and Agile or Scrum methodologies. - Bachelors degree in computer science, Finance, Accounting, or a related field. Join this global logistics leader on its digital transformation journey by applying for the IT Application Analyst position located in Gurgaon with 5 to 10 years of experience. As an IT Application Analyst at the Global Competency Centre of a global logistics leader, your role will involve the following responsibilities: - Provide technical support for FIS applications and related business processes to ensure stable system performance. - Analyze and resolve production incidents, defects, processing exceptions, and interface failures through root cause analysis. - Monitor application performance, transaction flows, and system interfaces proactively to identify risks and improvement opportunities. - Investigate data discrepancies, reconciliation issues, and failed transactions to maintain end-to-end process integrity. - Support system integrations including APIs, file-based interfaces, and middleware, and validate data mappings and transformation logic. - Assist in requirement gathering, solution design, testing, deployment, and post-production validation for fixes and enhancements. - Manage incident triage, defect tracking, release readiness, and maintain documentation while promoting automation and operational improvements. Qualifications Required: - 5 years experience in technical analysis, systems analysis, or application/production support. - Experience handling production incidents, data flows, and transaction processing. - Knowledge of APIs, file interfaces, middleware, and data reconciliation. - Experience with testing, defect management, releases, and SDLC/incident management processes. - Strong analytical, troubleshooting, and communication skills to collaborate with business and technical teams. If you possess the following preferred qualifications, it would be advantageous: - Experience supporting FIS platforms (Treasury & Risk Manager, SWIFT Services, GetPaid) or similar financial systems. - Experience with Accounts Payable systems, preferably BravoTran, and CargoWise ERP. - Background in financial services, banking, fintech, or transaction-processing environments. - Knowledge of banking file formats such as BAI, MT940, or CAMT.052. - Familiarity with monitoring/service management tools and Agile or Scrum methodologies. - Bachelors degree in computer science, Finance, Accounting, or a related field. Join this global logistics leader on its digital transformation journey by applying for the IT Application Analyst position located in Gurgaon with 5 to 10 years of experience.