HR Shared Service Employee Experience Specialist

As a member of the Employee Experience team at NielsenIQ, your role is crucial in ensuring excellence in HR operations and administrative work to improve the overall employee experience. Your responsibilities include: - Ensuring continuity of business as usual (BAU) HR operations and administrative work for your assigned cluster/country. - Meeting employees' fundamental needs by effectively addressing queries, maintaining accurate data, and connecting associates with necessary tools. - Providing best-in-class service for HR administrative processes. - Identifying and documenting local and cluster-level administrative work such as standard letters, documents, and agreements. - Reviewing policies, processes, and work methods for streamlining opportunities and proposing improvements towards automation for consistency across HR and the organization. - Researching and implementing latest practices in the cluster/country. - Collaborating with global and local Employee Experience colleagues to embed best practices and maintain strong governance. Qualifications required for this role include: - Minimum 4+ years of experience in HR. - Understanding of common level HR administrative and operational work. - Excellent communication, organizational, analytical, and problem-solving skills. - Ability to build strong partnerships across all levels of the company. - Prioritization skills, good knowledge of English, and familiarity with core HR processes. - Advanced knowledge of Workday for troubleshooting and resolving complex issues. - Experience in case management tools, collaboration with support teams, and documentation of processes for continuous improvement. - Customer service mindset and ability to work effectively in a remote environment. Additional Information: Our Benefits: - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) About NielsenIQ: NielsenIQ is the worlds leading consumer intelligence company with operations in 100+ markets and a commitment to diversity, equity, and inclusion. The company provides a Full View of consumer behavior through advanced analytics and platforms. For more information, visit NIQ.com NIQ's AI Safety Policies: NIQ utilizes AI tools in the recruitment process with a focus on fairness, transparency, and human oversight. Final hiring decisions are made by humans, and AI tools are regularly reviewed for bias mitigation and compliance. Follow us on: LinkedIn | Instagram | Twitter | Facebook Diversity, Equity, and Inclusion at NIQ: NIQ is dedicated to creating an inclusive workplace that values diversity and drives innovation. Employment decisions are based on merit without discrimination, and individuals committed to inclusivity and equity are encouraged to join the company's mission. To learn more, visit: https://nielseniq.com/global/en/news-center/diversity-inclusion As a member of the Employee Experience team at NielsenIQ, your role is crucial in ensuring excellence in HR operations and administrative work to improve the overall employee experience. Your responsibilities include: - Ensuring continuity of business as usual (BAU) HR operations and administrative work for your assigned cluster/country. - Meeting employees' fundamental needs by effectively addressing queries, maintaining accurate data, and connecting associates with necessary tools. - Providing best-in-class service for HR administrative processes. - Identifying and documenting local and cluster-level administrative work such as standard letters, documents, and agreements. - Reviewing policies, processes, and work methods for streamlining opportunities and proposing improvements towards automation for consistency across HR and the organization. - Researching and implementing latest practices in the cluster/country. - Collaborating with global and local Employee Experience colleagues to embed best practices and maintain strong governance. Qualifications required for this role include: - Minimum 4+ years of experience in HR. - Understanding of common level HR administrative and operational work. - Excellent communication, organizational, analytical, and problem-solving skills. - Ability to build strong partnerships across all levels of the company. - Prioritization skills, good knowledge of English, and familiarity with core HR processes. - Advanced knowledge of Workday for troubleshooting and resolving complex issues. - Experience in case management tools, collaboration with support teams, and documentation of processes for continuous improvement. - Customer service mindset and ability to work effectively in a remote environment. Additional Information: Our Benefits: - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP) About NielsenIQ: NielsenIQ is the worlds leading consumer intelligence company with operations in 100+ markets and a commitment to diversity, equity, and inclusion. The company p