Client Services Business Analyst

As an industry research analyst in IT services at NelsonHall, your role involves collaborating with industry leaders to offer insights and guidance to leading IT services vendors. Your responsibilities will include: - Producing detailed IT services market analyses and profiles of IT services providers - Conducting interviews with senior personnel within major IT service providers - Writing profiles and market analyses - Assisting vendor firms in strategic development and operational transformation needs - Providing executive feedback on vendor positioning - Tracking vendor news and announcements such as financial updates, M&A activities, contract wins, and new offerings - Developing a social media presence to share NelsonHall research and insights It is important to note that this role focuses on analyzing the IT services market for IT services companies and their clients, rather than business analysis within IT or solution architecture. Qualifications and skills required for this role include: - Deep experience in the IT services industry, particularly in operational transformation, strategic marketing/product management roles, and bid support - Experience in strategic sourcing of IT services for a major enterprise - MBAs with a keen interest in becoming IT services domain experts and advising senior executives - Strong communication skills to build relationships across the market and manage discussions on vendor capability - Knowledge of the IT services market, potentially gained in a bid support role While MBA qualifications are valued, NelsonHall places greater importance on existing domain experience and enthusiasm for the role. NelsonHall is a global market analysis firm dedicated to accelerating clients' digital and operational transformation through research-led insights and thought leadership. Stay updated on our latest news and job opportunities by following us on LinkedIn and our newly launched Showcase page. As an industry research analyst in IT services at NelsonHall, your role involves collaborating with industry leaders to offer insights and guidance to leading IT services vendors. Your responsibilities will include: - Producing detailed IT services market analyses and profiles of IT services providers - Conducting interviews with senior personnel within major IT service providers - Writing profiles and market analyses - Assisting vendor firms in strategic development and operational transformation needs - Providing executive feedback on vendor positioning - Tracking vendor news and announcements such as financial updates, M&A activities, contract wins, and new offerings - Developing a social media presence to share NelsonHall research and insights It is important to note that this role focuses on analyzing the IT services market for IT services companies and their clients, rather than business analysis within IT or solution architecture. Qualifications and skills required for this role include: - Deep experience in the IT services industry, particularly in operational transformation, strategic marketing/product management roles, and bid support - Experience in strategic sourcing of IT services for a major enterprise - MBAs with a keen interest in becoming IT services domain experts and advising senior executives - Strong communication skills to build relationships across the market and manage discussions on vendor capability - Knowledge of the IT services market, potentially gained in a bid support role While MBA qualifications are valued, NelsonHall places greater importance on existing domain experience and enthusiasm for the role. NelsonHall is a global market analysis firm dedicated to accelerating clients' digital and operational transformation through research-led insights and thought leadership. Stay updated on our latest news and job opportunities by following us on LinkedIn and our newly launched Showcase page.