Change Manager

Your role: As the Change Governance & Process Management Specialist, you will take full ownership of the IT Change Management process, ensuring timely and effective execution across the organization. Your responsibilities will include guaranteeing compliance with ITIL/ITSM best practices, leading Change Advisory Board (CAB) meetings, monitoring adherence to change windows, and minimizing risk and disruption to business operations. Key Responsibilities: - Take full ownership of the IT Change Management process, encompassing Standard, Normal, and Emergency changes. - Guarantee compliance with ITIL/ITSM best practices and internal governance frameworks. - Lead and facilitate Change Advisory Board (CAB) meetings. - Perform thorough evaluations of change requests to assess risks and business impact. - Serve as a liaison between regional Change Managers and internal teams. - Ensure comprehensive preparation for changes including testing and validation. - Track key performance indicators related to changes and generate actionable insights. - Prepare detailed reports and present updates to management. Qualifications Required: - Bachelors or Masters degree in Computer Science, Information Technology, or Business Administration. - 6 to 10 years of progressive experience in IT change management. - Strong analytical aptitude and exceptional communication skills. - Experience within Global Capability Centers or shared service environments is advantageous. - Hands-on expertise with ITSM tools such as ServiceNow or Remedy is preferred. - Familiarity with cloud platforms and enterprise applications is desirable. - Capacity to excel in complex IT environments with strong conflict-resolution skills. - Customer-focused approach committed to delivering quality consistently. Please note: The position offers a hybrid working arrangement, allowing you to work remotely and on-site at the Atlas Copco facilities in Pune, India. Contact Information: Company: Atlas Copco Group Functional Area: Information Technology Location: Pune, India On-site/Remote: Hybrid Brand: Atlas Copco Group Company Name: Atlas Copco (India) Ltd. Date of Posting: March 9, 2026 Last Day to Apply: March 23, 2026 Your role: As the Change Governance & Process Management Specialist, you will take full ownership of the IT Change Management process, ensuring timely and effective execution across the organization. Your responsibilities will include guaranteeing compliance with ITIL/ITSM best practices, leading Change Advisory Board (CAB) meetings, monitoring adherence to change windows, and minimizing risk and disruption to business operations. Key Responsibilities: - Take full ownership of the IT Change Management process, encompassing Standard, Normal, and Emergency changes. - Guarantee compliance with ITIL/ITSM best practices and internal governance frameworks. - Lead and facilitate Change Advisory Board (CAB) meetings. - Perform thorough evaluations of change requests to assess risks and business impact. - Serve as a liaison between regional Change Managers and internal teams. - Ensure comprehensive preparation for changes including testing and validation. - Track key performance indicators related to changes and generate actionable insights. - Prepare detailed reports and present updates to management. Qualifications Required: - Bachelors or Masters degree in Computer Science, Information Technology, or Business Administration. - 6 to 10 years of progressive experience in IT change management. - Strong analytical aptitude and exceptional communication skills. - Experience within Global Capability Centers or shared service environments is advantageous. - Hands-on expertise with ITSM tools such as ServiceNow or Remedy is preferred. - Familiarity with cloud platforms and enterprise applications is desirable. - Capacity to excel in complex IT environments with strong conflict-resolution skills. - Customer-focused approach committed to delivering quality consistently. Please note: The position offers a hybrid working arrangement, allowing you to work remotely and on-site at the Atlas Copco facilities in Pune, India. Contact Information: Company: Atlas Copco Group Functional Area: Information Technology Location: Pune, India On-site/Remote: Hybrid Brand: Atlas Copco Group Company Name: Atlas Copco (India) Ltd. Date of Posting: March 9, 2026 Last Day to Apply: March 23, 2026