Analyst - B2B Marketing Services/Marketing Operations
Mastercard Incorporated
All India, Pune • 1 month ago
Experience: 2 to 6 Yrs
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Job Description
Role Overview:
As an Analyst, B2B Marketing Services Marketing Operations at Mastercard, you will be at the intersection of strategy, execution, and measurement. Your role involves blending campaign execution and performance management to provide data-driven marketing insights. Reporting to the Director of Marketing Operations within the Services Marketing Operations & Digital team, you will work alongside a growing team of savvy B2B marketers and collaborate closely with cross-functional teams across the business.
Key Responsibilities:
- Collaborate with global demand generation, field marketing, product marketing, partner marketing, customer marketing, and digital teams to support cross-channel campaign setup and execution in various marketing automation platforms.
- Build, test, and deploy emails, landing pages, forms, and trigger-based workflows according to campaign briefs and timelines.
- Ensure campaign assets are QAd and comply with brand, meet Mastercard's high quality standards, and meet data privacy requirements.
- Enhance collaboration with Asia Pacific marketing teams to simplify and unify global marketing campaign operations.
- Keep Mastercard Services on the cutting edge of B2B marketing, bringing fresh ideas and innovative approaches to the table.
- Perform lead list uploads and data imports into marketing automation and CRM platforms with a strong focus on data cleanliness, deduplication, and segmentation.
- Monitor lead flow between marketing systems and CRM (such as Salesforce), ensuring proper attribution, link tracking, lead source tracking, and funnel progression.
- Assist in managing lead scoring, routing logic, and lifecycle status updates.
- Develop and maintain campaign performance dashboards and reports (email performance, lead generation, MQL pipeline contribution).
- Analyze and share insights on campaign ROI, conversion rates, and funnel performance to inform marketing strategy.
- Support A/B testing and performance optimization initiatives.
- Act as a power user of key MarTech platforms (Salesforce Marketing Cloud, Marketo, Salesforce, Tableau, or similar).
- Maintain documentation of marketing operations processes and system configurations.
- Identify and implement improvements to workflows, integrations, and governance to increase marketing efficiency and scalability.
Qualifications Required:
- Several years of work experience in B2B marketing performing campaign execution.
- Experience in B2B, SaaS, and/or Professional Services industries is preferred.
- Bachelor's or master's degree (or equivalent experience) in marketing, business, analytics, engineering, or a related field.
- 2+ years hands-on experience with Marketing Automation Platforms (Salesforce Marketing Cloud preferred or Marketo/HubSpot) and CRM Systems (Salesforce preferred).
- Strong understanding of B2B lead management processes and funnel metrics.
- Proficient in Microsoft Office including Excel, PowerPoint, and data visualization tools (Tableau, PowerBI). Role Overview:
As an Analyst, B2B Marketing Services Marketing Operations at Mastercard, you will be at the intersection of strategy, execution, and measurement. Your role involves blending campaign execution and performance management to provide data-driven marketing insights. Reporting to the Director of Marketing Operations within the Services Marketing Operations & Digital team, you will work alongside a growing team of savvy B2B marketers and collaborate closely with cross-functional teams across the business.
Key Responsibilities:
- Collaborate with global demand generation, field marketing, product marketing, partner marketing, customer marketing, and digital teams to support cross-channel campaign setup and execution in various marketing automation platforms.
- Build, test, and deploy emails, landing pages, forms, and trigger-based workflows according to campaign briefs and timelines.
- Ensure campaign assets are QAd and comply with brand, meet Mastercard's high quality standards, and meet data privacy requirements.
- Enhance collaboration with Asia Pacific marketing teams to simplify and unify global marketing campaign operations.
- Keep Mastercard Services on the cutting edge of B2B marketing, bringing fresh ideas and innovative approaches to the table.
- Perform lead list uploads and data imports into marketing automation and CRM platforms with a strong focus on data cleanliness, deduplication, and segmentation.
- Monitor lead flow between marketing systems and CRM (such as Salesforce), ensuring proper attribution, link tracking, lead source tracking, and funnel progression.
- Assist in managing lead scoring, routing logic, and lifecycle status updates.
- Develop and maintain campaign performance dashboards and reports (email performance, lead generation, MQL pipeline contribution).
- Analyze and share insights on campaign ROI, conversion rates, and funnel performance to inform marketing strategy.
- Support A/B testing and performance optimiz
Skills Required
Posted on: March 13, 2026
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